PruittHealth

Community Manager

• Manage all incoming referrals from a selection of key referral sources.
• Evaluate referrals for admission to PruittHealth leveraging clinical experience and an understanding of Home Health agencies.
• Engage with partners across disciplines, from external hospitals and healthcare systems to Pruitt administrators, clinical managers, and Community Relations Representatives.
• Review patient referrals and respond on behalf of PruittHealth meeting productivity response expectations.
• Accurately completes referral documentation as necessary to facilitate the admissions process.
• Manages incoming calls and responds before the third ring.
• Assigns the appropriate next person in the referral management process.
• Verifies insurance and eligibility if assigned.
• Works closely with clinical team until admission is scheduled.
• Attends morning huddle calls.
• Collaborates with revenue cycle team to ensure understanding of payors and requirements affecting verification/authorization.
• Escalate issues or barriers to manager.
• Reviews physician orders and follows up with referral source for clarifications or additional information if needed.
• Identifies objections, concerns, or other entry barriers and provides information in response to address those issues.
• Processes and documents referrals that are not accepted for admission, indicating specific reason for non-acceptance.
• Access multiple electronic health systems to receive referrals.
• Understand daily agency statuses across staffing, payor, and clinical abilities and manage points of contact across assigned agencies.
• Partner closely with sales partners, admins, and clinical managers.
• Support further processing referrals, vet payors, and conduct welcome calls when needed.
• Perform other related duties as necessary and as directed by supervisor.

Community Referral Specialist

Recruitment

• Performs full life cycle recruiting to support Skilled Nursing/Health Care Centers focusing on clinical and non-clinical positions.
• Strong emphasis on strategic sourcing, including partnering with hiring managers on position strategy and candidate requirements.
• Target quality talent for nursing and support staff in the healthcare industry.
• Responsible for full cycle talent acquisition including exempt and non-exempt staff in Skilled Nursing/Health Care Centers.
• Positions will include licensed nurses, patient home care and other clinical and non-clinical professionals.
• Builds and maintains relationships with hiring managers.
• Communicates regularly with hiring manager on progress of roles and strategy development.
• Clearly understands and verifies requirements of open positions with hiring manager.
• Manages high volume of requisitions for multiple locations.
• Sources potential candidates from applicant tracking database, internal candidates and external sources.
• Effectively utilizes media sources (LinkedIn, Indeed, etc.).
• Assists, organizes and develops career events and marketing to target passive recruits.
• Maintains database of potential and active sources.
• Reviews all resumes/applications and submits to Hiring Manager on a timely basis.
• Responds to candidate inquiries including internal candidates.
• Sends response card and/or email to all candidates.
• Effectively communicates recruitment efforts to the Recruiting Coordinator for support on requisitions and hiring process.
• Coordinates the use of temporary staff as needed.

Nurse Recruiter

• Performs full life cycle recruiting to support our Skilled Nursing/Health Care Centers focusing on clinical and non-clinical positions.
• Responsible for full cycle talent acquisition including exempt and non-exempt staff in Skilled Nursing/Health Care Centers.
• Positions will include licensed nurses, patient home care and other clinical and non-clinical professionals.
• Builds and maintains relationships with hiring managers.
• Communicates regularly with hiring manager on progress of roles and strategy development.
• Clearly understands and verifies requirements of open positions with hiring manager.
• Manages high volume of requisitions for multiple locations.
• Sources potential candidates from applicant tracking database, internal candidates and external sources.
• Effectively utilizes media sources (LinkedIn, Indeed, etc.)
• Assists, organizes and develops career events and marketing to target passive recruits.
• Maintains database of potential and active sources.
• Reviews all resumes/applications and submits to Hiring Manager on a timely basis.
• Responds to candidate inquiries including internal candidates.
• Sends response card and/or email to all candidates.
• Effectively communicates recruitment efforts to the Recruiting Coordinator for support on requisitions and hiring process.
• Coordinates the use of temporary staff as needed.

Community Referral Specialist

Nurse Recruiter

Healthcare Recruiter