Senior Sales Support Associate

Prudential Financial

Senior Sales Support Associate supporting Prudential’s group insurance sales and account management teams. Managing RFP workflows, customer records, broker activities, and office operations.

Posted 8/17/2026full-timeNewark • California, Colorado, New Jersey, Wisconsin • 🇺🇸 United StatesSenior💰 $57,200 - $94,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in sales administration and customer service within the insurance industry, with a strong focus on relationship management and compliance. Capable of managing multiple priorities while providing comprehensive support to sales and account management teams.

Highest-signal resume keywords

Sales AdministrationCustomer ServiceRelationship ManagementProficiency With Prudential SystemsRFP Process Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent Communication SkillsCustomer-FocusedResolution-OrientedAbility To Manage Multiple PrioritiesAbility To Work Independently

Tools & Technologies

Prudential SystemsInternal Sales Systems

Industry Keywords

Insurance IndustrySales Cycle SupportProposal ResponsesCustomer Relationship ManagementCompliance Requirements

About the role

Key responsibilities & impact

Provide sales-cycle and administrative support to assigned Sales Executives and account management team members
Maintain comprehensive knowledge of prospects, customers, producer relationships, key contacts, and products offered
Develop proficiency with relevant Prudential systems and software
Partner with Sales Executives, Account Executives, and Account Managers to manage the Request for Proposal process
Monitor RFP inboxes and enter data into internal sales systems
Ensure internal partners adhere to RFP timelines
Review responses for completion and distribute proposal responses
Interface with brokers on behalf of the sales and account management team
Provide administrative sales support to aligned Customer Relationship Managers
Serve as liaison for sales personnel, customers, producers, and home office contacts
Organize and maintain the office and ensure shared office equipment and supplies are available and working
Serve as a resource for new hires and assist with onboarding
Participate in team meetings and trainings
Serve as backup for other team members when required
Document and maintain relevant sales and customer record systems to meet compliance requirements
Support broker and customer activities, including finalist meetings, enrollment, and benefit fair preparation
Order brochures and giveaways
Work on special projects throughout the year

Requirements

What you’ll need

Insurance industry, sales administration, customer service, or equivalent experience
Knowledge and understanding of customer service and relationship management concepts preferred
Excellent communication and presentation skills
Customer-focused and resolution-oriented
Ability to manage multiple priorities in a timely manner
Ability to work independently in a fast-paced environment
Comprehensive knowledge of the prospect and customer base, producer relationships, key contacts, and products offered
Proficiency with relevant Prudential systems and software

Benefits

Comp & perks

Market competitive base salaries
Yearly bonus potential at every level
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid Time Off (PTO)
Parental and military leave
401(k) plan with company match up to 4%
Company-funded pension plan
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
Work/Life Resources covering parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit for approved traditional college enrollment and accredited certificate programs
Employee Stock Purchase Plan with shares purchasable at 85% of the lower of two prices
Eligibility to participate in a discretionary annual incentive program