Prudential Financial

Senior Disability Claims Examiner, Concierge Team

Prudential Financial

full-time

Posted on:

Location Type: Remote

Location: Idaho • New Jersey • United States

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Salary

💰 $61,700 - $101,900 per year

Job Level

Senior

About the role

  • Analyze information on file specific to partial disability payments such as paystubs, timesheets, and other contractual provisions.
  • Perform calculations of partial disability payments specific to Paid Leave, STD, and LTD.
  • Offer technical support to the Group Insurance Disability Organization related to partial calculations.
  • Collaborate with the Group Insurance Disability Organization to address challenges related to adjustments.
  • Respond to customer service issues within required timeframes to meet customer expectations.

Requirements

  • Minimum of 2 years in Group Insurance or similar claims experience required.
  • Demonstrated understanding of partial disability calculations.
  • Demonstrated understanding of all contractual provisions such as Greatest Extent and Return to Work Incentives, that would impact partial disability payments.
  • Effective communication skills.
  • Ability to solve complex claim scenarios with some guidance.
  • Ability to adapt to the changing needs of the organization.
  • Proficiency in Teams, MS Word, and Excel.
Benefits
  • Market competitive base salaries, with a yearly bonus potential at every level.
  • Medical, dental, vision, life insurance, disability insurance.
  • Paid Time Off (PTO), and leave of absences, such as parental and military leave.
  • 401(k) plan with company match (up to 4%).
  • Company-funded pension plan.
  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
partial disability calculationscalculations of partial disability paymentscontractual provisions analysis
Soft Skills
effective communicationproblem-solvingadaptability