Working independently and leading others through complex situations
Defining data requirements specific to the customers’ plan design, review data requirements with the customer and offer alternatives for data concerns.
Providing feedback for data corrections to meet predefined tolerances for data accuracy.
Coordinating activities to complete data loads into the appropriate administration system and promoting the data integrations to production status.
Collaborate to solving complex problems by taking a broad perspective to identify solutions.
Supporting the installation of Group Insurance customers implementing data integrations by Utilizing already established, strategic, file and non-file based methodologies (SSO / API).
Working closely with our internal partners, customers and/or the Third-Party Administrators to define, recommend and implement effective solutions
Completing iterative data auditing / testing for completeness and adherence to plan details.
Participation in projects and process improvement initiatives that focus on bringing efficiencies to customer onboarding activities

Requirements

Excellent communication skills, including direct interaction with customers and the ability to tailor messages based on the customer needs
Strong analytical and problem-solving skills working on data integration projects
Excellent interpersonal skills with the ability to build and cultivate partnerships with Group Insurance customers, their technology partners, TPA's and internal business partners
Proven track record of delivering results, with the ability to meet deadlines in a fast-paced environment
Demonstrated ability to perform data quality assessment and data testing
Ability to work independently, prioritize deliverables and drive to solutions
Experience with Text, CSV / fixed width file formats required
Expertise on Compass Administration system is highly desired
Knowledge of Group Insurance products highly desired
Experience working on an agile team is highly desired
Ability to build new and mature existing business processes to be used by others is highly desired
Technical background with Excel / Excel Macros, text file manipulation and SQL to participate on the agile team on projects is highly desired
Working knowledge of APIs and SSO highly desired
Bachelor’s degree or equivalent work experience

Benefits

Medical, dental, vision, life insurance, disability insurance
Paid Time Off (PTO), and leave of absences, such as parental and military leave
401(k) plan with company match (up to 4%)
Company-funded pension plan
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data integrationdata quality assessmentdata testingtext file manipulationSQLExcelExcel Macrosfile formatsSSOAPI

Soft Skills

communication skillsanalytical skillsproblem-solving skillsinterpersonal skillsability to prioritizeability to work independentlyability to meet deadlinesability to build partnershipsability to drive solutionsability to cultivate partnerships