Prudential Financial

Associate Disability Claims Examiner

Prudential Financial

full-time

Posted on:

Location Type: Remote

Location: Pennsylvania • Washington • United States

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Salary

💰 $42,000 - $69,300 per year

About the role

  • Assists associates with leave of absence requests and guides them through the process
  • Processes all leave of absence paperwork according to established procedures and laws
  • Provides timely and accurate responses to associates and all levels of management concerning day-to-day issues and activities
  • Administer the FMLA policy
  • Review FMLA documentation for accuracy and completeness.
  • Make recommendations to approve or deny requests for FMLA based on federal regulations.
  • Coordinates correspondence, forms and other documents via the claim system
  • Contact Providers for clarification
  • Focus on customer experience to deliver the best experience for our customers
  • Demonstrated ability to deliver accurate, dependable, and trustworthy service to our customers.

Requirements

  • 1 year in Short Term Disability, Absence, or Paid Leave claim management, or related health claim field experience desired.
  • Claim/risk management skills and technical knowledge in contract interpretation and administration
  • Ability to work in a fast-paced environment
  • Success in achieving Individual Development goals
  • Goal oriented with an ability to organize and analyze information
  • Strong critical thinking skills, communication, organization and time management skills
  • Proven customer service skills
  • Demonstrated ability to adapt to the changing needs of an organization
  • PC skills required (i.e., Windows based environment; Word; Excel; PowerPoint)
Benefits
  • Medical, dental, vision, life insurance, disability insurance
  • Paid Time Off (PTO)
  • Leave of absences, such as parental and military leave
  • 401(k) plan with company match (up to 4%)
  • Company-funded pension plan
  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
  • Employee Stock Purchase Plan