Prudential Financial

Senior Claims Examiner

Prudential Financial

full-time

Posted on:

Location Type: Remote

Location: Pennsylvania • United States

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Salary

💰 $45,700 - $75,500 per year

Job Level

Senior

About the role

  • Create an efficient, accurate, and seamless experience for the annuitant
  • Complete calculations for retirement benefits
  • Create retirement claims packages that contain retirement options and benefit amounts
  • Determine that the Annuitant’s paperwork is in good before processing the retirement claim
  • Communicate to our annuitants in a professional manner, both verbal and written to bring claims into good order
  • Apply procedures and interpret contractual provisions

Requirements

  • Proficiency with basic computer skills, including typing, keyboard usage, and familiarity with Windows-based applications and the internet
  • High accuracy and attention to detail are critical for success in this role
  • Strong mathematical skills; experience with numbers and mathematical analysis is a plus
  • Excellent analytical and decision-making abilities
  • Superior verbal and written communication skills
  • Ability to learn and retain a large amount of technical information in a relatively short period
  • Receptive to detailed and frequent performance feedback
  • Strong organizational and prioritization skills, with the ability to meet deadlines
  • Intermediate skills in Excel, Word, and Adobe applications
  • Experience with annuities or retirement plans is a plus, but not required
  • Ability to excel both in a team environment and independently
  • Impeccable organization, time management, and problem-solving skills
  • Availability to work overtime on short notice
  • Ability to thrive in a fast-paced and constantly changing environment
Benefits
  • Medical, dental, vision, life insurance, disability insurance
  • Paid Time Off (PTO)
  • 401(k) plan with company match (up to 4%)
  • Company-funded pension plan
  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service
  • Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
mathematical skillsanalytical skillsdecision-making abilitiesattention to detailtypingkeyboard usageExcelWordAdobe applicationsfamiliarity with Windows-based applications
Soft Skills
verbal communicationwritten communicationorganizational skillsprioritization skillstime managementproblem-solving skillsability to learn quicklyreceptive to feedbackability to work independentlyability to work in a team