Senior Business Analyst – Group Insurance Product Delivery, Enhancements
Prudential Financial
full-time
Posted on:
Location Type: Hybrid
Location: Newark • Connecticut, Florida, Minnesota, New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $92,400 - $137,400 per year
Job Level
Senior
About the role
- Develop a deep understanding of Group Insurance products, including the intent and details of benefits and proposed changes
- Partner closely with Product Owners and Product Partners to facilitate meetings that clarify the “why” and “what” of new or enhanced benefits
- Collaborate with Product Development Specialists—responsible for documenting the policy and certificate for changes or newly created benefits—prior to regulatory filing to ensure all updates are fully understood and captured
- Identify, extract, and define key data elements required to support the product’s benefits, values, rules, and overall offering, leveraging policy and certificate documentation as well as business partner input
- Determine additional data needs and requirements that may not be explicitly stated in existing documentation, ensuring the product can be fully supported across systems and processes
- Engage with business partners to analyze and document system and process impacts—translating product and policy/certificate changes into clear business and technical requirements
- Map out end-to-end processes and integrations, ensuring practical and sustainable solutions
- Facilitate meetings with diverse stakeholder groups (product, Product Development Specialists, technology, operations) to drive alignment and consensus
- Ask probing questions to surface underlying needs, risks, and opportunities, ensuring requirements are complete and well-understood
- Lead the creation of high-quality requirement artifacts, including process maps, mockups, impact assessments, and data requirements documentation
- Serve as a key liaison between business and technology, ensuring seamless handoff from requirements to implementation
- Support User Acceptance Testing and operational rollout by providing clarity on requirements and intended outcomes
- Communicate plans, progress, decisions, and risks clearly across cross-functional teams and leadership
Requirements
- 5+ years of experience as a business analyst or business systems analyst, preferably in Group Insurance or a related financial services context
- Demonstrated experience driving enhancements and new product development in a product-focused environment
- Strong facilitation skills, with the ability to lead meetings, ask the right questions, and achieve stakeholder buy-in
- Proven ability to think broadly and end-to-end, connecting product intent to operational and system implications
- Proven experience identifying, extracting, and defining data elements from policy/certificate documentation and translating them into actionable requirements
- Experience partnering with Product Development Specialists (or equivalent roles) responsible for documenting policy/certificate changes
- Applied experience mapping business processes and documenting system impacts
- Excellent communication, analytical, and interpersonal skills; ability to translate technical and complex concepts for non-technical audiences
- Experience with Agile methodologies and tools (JIRA, Miro, Excel, Word)
- Bachelor’s degree in business, Information Systems, or related field
Benefits
- Medical, dental, vision, life insurance, disability insurance
- Paid Time Off (PTO)
- 401(k) plan with company match (up to 4%)
- Company-funded pension plan
- Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
- Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
- Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
- Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service
- Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisdata extractionrequirements documentationprocess mappingimpact assessmentUser Acceptance Testingproduct developmentpolicy documentationsystem analysisdata requirements
Soft skills
facilitationstakeholder engagementanalytical thinkingcommunicationinterpersonal skillsproblem-solvingcollaborationleadershipquestioningalignment