Director of Client Onboarding
Broadridge
GradleJavaJenkinsKafkaSDLCShell ScriptingSQL
Onboarding Specialist
Prudential Financial
full-time
Posted on:
Location Type: Hybrid
Location: Newark • New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $53,700 - $83,300 per year
Job Level
JuniorMid-Level
About the role
- Establishing new sales in our New Business System
- Processing broker commission payments
- Monitoring and managing assigned pending cases and upcoming first payments
- Performing good order review of required forms and documents
- Recommending service and workflow improvements
- Maintaining department Service Level Agreements, department production, and quality standards
- Providing support and assistance to other internal teams as needed
Requirements
- Bachelor's Degree
- Minimum of 2 years of relevant business/professional experience
- Customer-focused attitude including the understanding of the importance of maintaining our customer base
- Possess excellent attention to detail
- Ability to work as part of a team, but also requires ability to work independently and provide timely results
- Strong verbal and written communication skills
- Excellent time management skills with the ability to adjust priorities to meet changing business needs
- Proficient with Microsoft Office (MSWord, Excel, PowerPoint, Outlook, SharePoint, OneNote)
Benefits
- Medical, dental, vision, life insurance, disability insurance
- Paid Time Off (PTO)
- Leave of absences, such as parental and military leave
- 401(k) plan with company match (up to 4%)
- Company-funded pension plan
- Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
- Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
- Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
- Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
- Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisworkflow improvementattention to detailtime management
Soft skills
customer-focusedteamworkindependenceverbal communicationwritten communication
Certifications
Bachelor's Degree