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Operations Associate, Proxy Voting
ProxymityOperations Associate managing Proxy Voting processes and team collaboration at Proxymity. Delivering client support and operational excellence in a dynamic, fast-paced environment.
About the role
Key responsibilities & impact- Complete Proxy Voting processes and control activities in line with procedures and policies
- Ensure Proxy Voting assigned queries are managed in accordance with agreed KPIs
- Understand and track current and future workloads
- Execute daily tasks with a client focused approach
- Ask questions to challenge the status quo
- Identify opportunities for process, platform and control environment improvements
- Participate in improvement projects and operational testing as necessary to support the change agenda
- Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation
- Proactively seek opportunities for self-improvement
- Understand the goals and objectives of the team, ensuring personal contributions and work execution align
- Assist with the training of new employees to the team
- Create a culture of inclusion and belonging, leading by example
- Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner
- Be an ambassador for the team, Operations and Proxymity, always
Requirements
What you’ll need- Strong attention to detail
- Excellent written and verbal communication skills
- Team orientated with the ability to build positive relationships and work collaboratively with internal and external partners, peers and clients
- Ability to work self-sufficiently with strong organisational skills
- Ability to execute in a high pressure, fast paced environment
- Flexibility to manage changing priorities and respond to time constraints
- Fast learning to understand complex business processes and take initiative to acquire necessary knowledge
- Seeks and acts upon feedback with a focus on personal development
- Understanding of the Securities Services industry and Asset Servicing products, or similar
- Working experience within an operations environment
- Experience of working within a start-up / scale-up organisation
- Experience of operational workflow management tools and processes
- Fluency in another language
- Practical experience of working with remote teams
- Knowledge of programming / coding languages and applications
- Working knowledge of Microsoft applications
- Desire to develop technical skills to build effective solutions for the business
Benefits
Comp & perks- Headspace subscription
- Birthday off in addition to annual leave
- Access to Absorb Learning
- Improved family-friendly policies
- Hybrid working
- Choose your tech
- 2 duvet days a year
- 1 volunteer day a year
- 4-week sabbatical after 4 years at Proxymity
- Workation- Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year
- A dog friendly office with snacks and free drinks
- Companywide social events x2 per year
- Regular team social events
- A company wins programme
- Companywide panels on variety of subjects like diversity and inclusion, mental heath, wellbeing etc.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational workflow managementprogramming languagescoding applicationsMicrosoft applicationsAsset Servicing productsSecurities Services industry
Soft Skills
attention to detailwritten communicationverbal communicationteamworkorganizational skillsflexibilityinitiativefeedback responsivenessself-improvementcultural inclusion