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P
Claims Advisor
PROXIMO HOLDINGS LIMITEDClaims Advisor at Complete Vehicle Support coordinating vehicle repairs and providing customer service. This role involves liaising with insurers, engineers, and repairers in a hybrid work setting.
About the role
Key responsibilities & impact- Liaising with insurers and engineers to resolve liability queries and recover costs.
- Researching and selecting suitable repairers from our network to meet customer needs.
- Keeping customers updated, coordinating with insurers and engineers, and ensuring vehicles are repaired promptly.
- Working closely with fleet providers, clients, and repairers to ensure timely and efficient repairs.
- Providing excellent customer service through clear communication and problem-solving.
- Meeting service level agreements and deadlines.
Requirements
What you’ll need- Experience handling a high volume of calls, ideally within the motor industry.
- Ambition, curiosity, and new ideas are always welcome.
Benefits
Comp & perks- 25 days’ holiday plus bank holidays, your birthday off, and holidays increasing to 29 days.
- Hybrid working after three months’ probation.
- Medicash healthcare plan, including optical, dental, physiotherapy, and more.
- Events throughout the year, including an end-of-year party.
- Funding for qualifications and apprenticeship schemes.
- Enhanced maternity and paternity leave.
- Pension contributions of 5% from you and 5% from us.
- £1,000 employee referral bonus.
- Monthly wellbeing hour.
- Tech scheme and retail cashback scheme.
- Service reward scheme.
- Cycle to Work scheme.
- Casual dress code.
ATS Keywords
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Soft Skills
AmbitionCuriosity