Senior Communications Manager
Prowess Consulting LLC
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, Mississippi, Missouri, Montana, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $160,000 per year
Job Level
Senior
About the role
- Tracks performance across the team to identify bottlenecks or opportunities for improvement
- Ensures client expectations are being met and addresses concerns with a solution-oriented mindset
- Acts as a sounding board and strategic advisor to the client and manages staffing needs
- Drives meeting cadence and agendas for both internal team syncs and partner team meetings
- Supports the health and growth of the employee communications ecosystem, including coordination with internal and external vendors
- Reviews content health and engagement metrics regularly and identifies challenges and opportunities for growth
- Has a keen understanding of social media best practices and guides the team to make changes as needed to boost engagement metrics
- Manages ongoing employee education campaigns to grow usage of the platforms
- Reflects the feedback of employees, internal curators and other key stakeholders to continually improve the effectiveness of the platforms
- Monitors media coverage and inquiries and keeps internal stakeholders informed
- Identifies brand risks and keeps internal stakeholders up to speed on mitigation plans
- Drafts reactive statements and PR plans as needed and partners effectively with stakeholders across the company to gain alignment
Requirements
- Proven experience in communications, marketing, community management, or brand management strategy
- Proven track record managing and motivating high-performing teams
- Expertise in data analysis to inform actionable strategies
- Executive presence and confidence in high-stakes decision-making
- Experience with large-scale organizations, Microsoft experience preferred
- Proficiency with Microsoft 365, Teams, and collaboration tools
Benefits
- Health insurance
- Flexible spending account
- Life and disability insurance
- Paid time off
- Retirement plan investing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysiscommunications strategymarketing strategycommunity managementbrand managementemployee education campaignscontent health metricsengagement metricsPR planning
Soft skills
solution-oriented mindsetstrategic advisingteam managementhigh-stakes decision-makingmotivationcommunicationcollaborationfeedback reflectionproblem-solving