Communications Manager – Platform Enablement
Prowess Consulting LLC
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, Mississippi, Missouri, Montana, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 - $90,000 per year
Job Level
Mid-LevelSenior
About the role
- Automation and AI for the employee communications organization
- Design, build, optimize, and provide ongoing maintenance for Power Apps/Power Automate forms and flows
- Research, experiment, and build Copilot agents using Copilot Studio, publish and share agents to Teams and M365 Copilot
- Maintain and update automation documentation, knowledge base materials, and process guides.
- Maintain custom Power Platform environments, including all permissions and compliance management
- Troubleshoot technical issues across platforms and escalate bugs as needed.
- Act as site collection administrator for the company’s SharePoint home/hub site, and multiple connected sites
- Manage site updates, information architecture, permissions and groups, lists and libraries, and Viva Connections publishing
- Triage and resolve site-related bugs, escalating to IT when necessary
- Act as key technical contact for site operations and compliance processes
- Triage and respond to site feedback from global employees
- Own site analytics and associated reports
- Keep team apprised of platform and feature changes and upcoming releases
- Manage relationships between business, product, and IT teams
- Serve as primary technical point of contact for employee communications organization, helping to troubleshoot and resolve issues as needed
- Manage Teams and Entra groups, and service accounts as needed
- Act as technical “sounding board” and provide consultation for occasional projects outside of regular scope of work
Requirements
- Proven track record of operational excellence in a fast-paced environment
- Strong technical aptitude with experience in enterprise platforms: Power Automate and Power Apps (including Power FX), Microsoft 365 (especially SharePoint), and Copilot Studio.
- Experience connecting agents is required; experience building agents is a plus.
- Ability to learn new tools and processes, including AI, quickly and apply them effectively
- Exceptional attention to detail and organizational skills
- Ability to work autonomously with confidence and raise questions as needed
- Experience in program management or communications operations preferred
- Familiarity with Entra ID group management is a plus.
- Excellent communication skills.
Benefits
- Health insurance
- Flexible spending account
- Life and disability insurance
- Paid time off
- Retirement plan investing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Power AppsPower AutomatePower FXCopilot StudioSharePointAIautomation documentationsite analyticscompliance managementprogram management
Soft skills
operational excellenceattention to detailorganizational skillsautonomycommunication skills