Information Systems Technician – PT

Provo City

Part-time Information Systems Technician providing technical work in support of the Provo City community. Managing hardware and software systems for various City-wide operations.

Posted 7/21/2026part-timeProvo • Utah • 🇺🇸 United StatesJunior💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing customer service and technical support for hardware and software issues, while maintaining accurate logs and reports. Proficient in deploying software applications and ensuring cybersecurity measures are in place.

Highest-signal resume keywords

Customer ServiceTechnical SupportCyber Security DefenseSoftware DeploymentInventory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingComputer OperationSystem SupportSoftware ApplicationsFirmware Deployment

Soft Skills

CommunicationInstructionCollaboration

Tools & Technologies

Help Desk SoftwareComputerized DevicesInformation Systems

Certifications & Qualifications

High School DiplomaValid Driver License

Industry Keywords

Technical HardwareTechnical SoftwareSupport CallsSystem VirusesMalware

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Provide highly skilled customer service
Maintain user help desk for technical hardware and software issues per defined organizational policy and procedure
Troubleshoot basic hardware and software problems by phone or location
Maintain accurate log of support calls and their results
Prepare various reports and statistics on support requests
Instruct users on basic software/computer use, information systems standards, best practices, and procedures
Deploy basic software applications and firmware on workstations, scanners, printers, and other computerized devices
Provide frontline cyber security defense including detecting and eliminating system viruses, spyware, malware and other common cyber security attacks
Maintain life cycle of hardware and software, including maintaining an accurate inventory, facilitating manufacturer warranties, and analyzing replacement needs
Assist other staff members as needed and perform other related duties as required

Requirements

What you’ll need

1 year of computer operation and system support experience
High School Diploma or equivalent (GED)
A valid, lawful Driver License is required

Benefits

Comp & perks

free admission to the Provo Recreation Center, Peaks Ice Arena Public Skating, and Provo Shooting Sports Park
a free Provo City Library Card
a 25% discount on Provo Recreation Center memberships (direct family only)
discounts from various local and national vendors