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Strategic Account Manager
ProviPanda GmbHStrategic Account Manager at ProviPanda managing clients and driving revenue growth. Work remotely with a focus on data-driven sales strategies and customer success.
About the role
Key responsibilities & impact- You are the interface between product, customer and revenue
- You actively manage the success of your accounts — with a focus on: expansion revenue (upsell & cross-sell), net revenue retention (churn reduction & renewals), customer success & product adoption
- You don’t sell “features”; you identify data-driven levers that create real business impact for your customers
- You own a defined portfolio of customers and grow it in line with clear revenue targets
- You proactively drive upsells, cross-sells and contract renewals — based on usage data and performance
- You analyze KPIs such as subscription durations, candidate performance, interview numbers and hires — and derive concrete actions
- You run structured calls with decision-makers and demonstrate how they can meet their hiring goals more efficiently with ProviPanda
Requirements
What you’ll need- 2–5 years of experience in SaaS / tech sales / account management
- Ideally in a B2B, recruiting or HR tech environment
- Strong numerical and KPI literacy
- You think in metrics such as NRR, conversion rates and pipeline
- Commercial ownership
- You take responsibility for revenue, not just relationships
- Consultative selling skills
- You can challenge and advise customers and communicate at decision-maker level
- Structure & execution
- You work data-driven, prioritize clearly and execute quickly
Benefits
Comp & perks- Performance-based compensation
- Base salary + uncapped commission on revenue you manage
- 100% remote setup
- Work location-independent with modern infrastructure
- Scalable systems instead of gut-feel
- You work with clear playbooks, CRM structures and data-driven processes
- Regular training in sales, communication and performance
- Your work directly impacts revenue, retention and the growth of our customers
- Modern equipment + clear structures instead of micromanagement
- A defined customer base with real revenue potential
- Clear expansion and retention processes
- Close collaboration with marketing, sales & product
- Focus on quality and impact
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaSaccount managementKPI analysisdata-driven decision makingconsultative sellingupsellingcross-sellingrevenue retentionperformance analysismetrics
Soft Skills
communicationcommercial ownershipresponsibilitystructured thinkingexecutionprioritizationcustomer advisingrelationship managementproblem-solvinganalytical thinking