VP, Branch Manager

Provident Bank

Branch Manager II overseeing consumer and business customer relationship growth in multiple retail branches. Leading team operations, establishing sales goals, and ensuring exceptional customer service.

Posted 7/22/2026full-timePiscataway • New Jersey • 🇺🇸 United StatesLead💰 $61,600 - $88,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and mentorship abilities while achieving sales targets and ensuring exceptional customer service. Possesses in-depth knowledge of banking operational processes and federal regulations, with a focus on community engagement and business development.

Highest-signal resume keywords

Branch Manager ExperienceSales Target AchievementCustomer Service ExcellenceBusiness DevelopmentKnowledge of Federal Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales SkillsBanking Operational ProcessesReport SubmissionCommunity EngagementCoaching and Mentoring

Soft Skills

Positive LeadershipExcellent Communication SkillsHighly OrganizedClient-Centric AttitudeAbility to Plan and Prioritize

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Branch OperationsSales EnvironmentCommunity TiesTeam HuddlesProfessional Development

About the role

Key responsibilities & impact

Achieve all assigned goals
Monitor all sales related goals for all branch team members and provide coaching as needed in the area of sales skills, recognizing opportunities while dealing with customers and prospective customers
Conduct a minimum of one weekly team huddle and one weekly team meeting focused on sales activities and results
Manage and perform external sales calling program
Provide positive leadership, mentorship and inspire all branch team members to reach their full potential
Participate in professional leadership development courses and product/service training to ensure skills are maintained and strengthened
Responsible for the quality of service provided by branch team members; ensuring exceptional customer service is consistently delivered and exceeds expectations
Participate in local community events including membership in local organizations such as Rotary Club, Chamber of Commerce, etc.
Work in conjunction with Assistant Branch Managers to provide day-to-day direction to branch staff in all aspects of branch operations.
Ensure that branch team members operate within established policies and procedures of the Bank and government regulations
Ensure all required reports are submitted completely and in a timely manner
Works in collaboration with the Assistant Branch Managers to carry out supervisory responsibilities in accordance with the Bank's policies and applicable laws and regulations
Perform additional duties as required or assigned

Requirements

What you’ll need

High School Diploma or GED
7 years Branch Manager experience in a sales and service environment
Business development experience, with strong community ties within the general area of branch locations
Demonstrate positive and professional client-centric and service-oriented attitude
Clearly communicates a vision and removes barriers for team success
Proven ability to meet sales targets and production goals
Excellent written and verbal communication skills
Highly organized
Ability to plan and complete multiple priorities with competing deadlines
Knowledgeable of banking operational processes and how they relate to Federal Regulations and Laws
Ability to work a flexible schedule based upon the needs of the business
Ability to travel throughout the branch network
Experience managing multiple locations or managing remote locations.

Benefits

Comp & perks

Team members accrue paid time-off (PTO)
Receive Holiday (PTO)
Eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans
Flexible and Health Savings Accounts
401(k) Retirement Plan
Disability Insurance
Employee Assistance Program
Basic Life Insurance
Company sponsored Tuition Disbursement and Loan Repayment programs
Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans