Senior Service Engineer – End User Compute

Providence

Senior Service Engineer operating endpoint management platforms for Providence’s healthcare network. Owning Windows and macOS device services, automation, reliability, compliance, and technical direction.

Posted 8/5/2026full-timePortland • Alaska, California, Montana, Oregon, Texas, Washington • 🇺🇸 United StatesSenior💰 $47 - $122 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing endpoint platforms such as Microsoft Configuration Manager/SCCM, Microsoft Intune, and Jamf, with a strong focus on automation, service lifecycle management, and compliance reporting. Proven ability to lead technical discussions, mentor engineers, and influence software architecture to meet quality standards.

Highest-signal resume keywords

Microsoft Configuration Manager/SCCMMicrosoft IntuneJamfPowerShell ScriptingAutomation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Systems AdministrationN-Tier SolutionsResilience ModelingService Outage SimulationDeployment Automation

Soft Skills

MentoringInfluencingCollaboration

Tools & Technologies

GitGitHubOperational Telemetry

Industry Keywords

Healthcare EnvironmentService ArchitectureQuality of Service Expectations

Tech Stack

Tools & technologies

Cyber SecurityJamfMacOS

About the role

Key responsibilities & impact

Own and operate endpoint management platforms including Microsoft Configuration Manager/SCCM, Microsoft Intune, and Jamf
Partner with endpoint engineering, service desk, application delivery, cybersecurity, and field support teams
Design, scale, and operate services managing Windows and macOS devices across the organization
Own the full service lifecycle, including platform health, infrastructure reliability, policy and configuration management, operating system deployment, Autopilot, Jamf workflows, compliance reporting, and automation
Use platform data, logs, and operational telemetry to identify root causes and restore service
Improve monitoring, standards, and durable automation so fixes remain effective
Set technical direction and shape the endpoint management roadmap
Define standards for scalable device management, secure configuration, deployment reliability, and service performance
Mentor other engineers
Lead and represent the Service in backlog discussions and standups
Influence software engineering team members in translating customer and technical requirements into service architecture meeting Quality of Service Expectations

Requirements

What you’ll need

Bachelor's degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent combination of education and experience
5 years of related experience in systems administration; more preferred
Experience in automation related to deployment, recovery, or other manual processes
Experience with n-tier solutions
Experience with resilience modeling, including failure mode analysis
Ability to simulate service outages for automated point solutions and platforms manually
Experience influencing software engineering team members to translate customer and technical requirements into service architecture
Experience leading and representing the Service in backlog discussions and standups
Experience in a healthcare environment preferred
5 or more years of Information Technology experience preferred
3 or more years administering Windows and macOS management platforms, including Intune, Microsoft Configuration Manager/SCCM, and Jamf preferred
Strong experience with Git/GitHub source code version control preferred
Strong PowerShell scripting skills for automation and systems management preferred
Must reside within a daily commuting radius of up to 65 miles from an eligible Providence primary office location

Benefits

Comp & perks

Retirement 401(k) Savings Plan with employer matching
Health care benefits including medical, dental, and vision
Life insurance
Disability insurance
Paid parental leave
Vacation time
Holidays
Time off for health issues
Voluntary benefits
Well-being resources
Professional growth and career support
Inclusive workplace where diversity is valued
Additional compensation may be available, including shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities