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Patient Authorization and Referral Representative
ProvidencePatient Authorization and Referral Representative at Pacific Medical Centers providing patient communication and verification services. Working collaboratively to ensure exceptional patient experiences in healthcare settings.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient registration, insurance eligibility verification, and financial counseling, ensuring a seamless and efficient patient experience. Proficient in medical coding and collaboration with healthcare teams to resolve billing issues.
Highest-signal resume keywords
Patient RegistrationInsurance Eligibility VerificationFinancial CounselingMedical CodingLiaison Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ICD-10 CodingCPT CodingHCPCS CodingBilling Issue ResolutionAutomated Patient Accounts System
Soft Skills
Effective CommunicationCollaborationCustomer Focus
Industry Keywords
Healthcare ExperienceInsurance ExperienceReferral Authorization
About the role
Key responsibilities & impact- Provides efficient, accurate, and effective customer focused communication services
- Pre-registration of new patients and verification of registration for established patients
- Obtains insurance eligibility verification for all patients
- Verifies insurance benefits and obtains referral authorizations
- Provides routine and complex financial counseling to patients
- Researches routine and complex billing issues
- Works collaboratively with the back office teams to ensure an exceptional patient experience
Requirements
What you’ll need- 1 year Health care or insurance experience
- Prior experience in liaison role for providers and staff.
- Patient third party eligibility verification experience on an automated patient accounts system (preferred)
- Experience with coding: ICD-10, CPT, HCPCS (preferred)
Benefits
Comp & perks- Health care benefits (medical, dental, vision)
- 401(k) Savings Plan with employer matching
- Life insurance
- Disability insurance
- Paid parental leave
- Paid vacations
- Paid holidays
- Well-being resources