Senior Service Engineer – IS

Providence

Senior Service Engineer improving large-scale computer-based services for IS and non-IS caregivers. Designing, operating, and automating endpoint management solutions.

Posted 7/8/2026full-timeRenton • Washington • 🇺🇸 United StatesSenior💰 $50 - $79 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing endpoint management platforms such as Microsoft Configuration Manager, Microsoft Intune, and Jamf, while driving automation and resilience modeling in service architecture. Strong problem-solving skills are essential for translating technical requirements and ensuring platform health.

Highest-signal resume keywords

Endpoint Management PlatformsMicrosoft Configuration ManagerMicrosoft IntuneAutomation in DeploymentResilience Modeling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AutomationN-Tier SolutionsRoot Cause AnalysisService ArchitectureFailure Mode Analysis

Soft Skills

MentoringProblem Solving

Tools & Technologies

Jamf

Certifications & Qualifications

Bachelor's Degree in Computer EngineeringBachelor's Degree in Computer ScienceBachelor's Degree in MathematicsBachelor's Degree in Engineering

Industry Keywords

Service LifecyclePlatform HealthEndpoint EngineeringCybersecuritySupport Teams

Tech Stack

Tools & technologies

Cyber SecurityJamf

About the role

Key responsibilities & impact

Design, operate, grow, and improve large-scale, computer-based services
Own and operate endpoint management platforms, including Microsoft Configuration Manager/SCCM, Microsoft Intune, and Jamf
Partner with endpoint engineering, service desk, cybersecurity, and support teams
Own the full-service lifecycle, from platform health to automation
Set technical direction, mentor other engineers

Requirements

What you’ll need

Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent education/experience
5 years of related experience, more preferred
Experience in automation, specifically related to deployment, recovery, or other manual processes
Experience with n-tier solutions
Experience with resilience modeling (failure mode analysis)
Experience influencing software engineering team members in translating customer and technical requirements into service architecture
Experience in problem solving using systematic procedures and investigating problems utilizing root cause analysis

Benefits

Comp & perks

Health care benefits (medical, dental, vision)
Life insurance
Disability insurance
Time off benefits (paid parental leave, vacations, holidays, health issues)
Retirement 401(k) Savings Plan with employer matching
Voluntary benefits
Well-being resources