Patient Services Specialist – Patient Engagement

Providence

Patient Services Specialist engaging with patients and coordinating access to health care services. Providing personalized assistance within the Providence health network across multiple regions.

Posted 7/7/2026full-timeRemote • Alaska, California, Montana, New Mexico, Oregon, Texas, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $35 per hourWebsite

About the role

Key responsibilities & impact

Provide patient-centered, coordinated access to the network of facilities, institutes, and clinics.
Foster and nurture relationships with existing patients and those seeking treatment.
Function as an entry point and informational resource for patients into the health system.
Provide high-touch, personalized assistance to patients across regions and provider networks.

Requirements

What you’ll need

2 years of Customer service experience, preferably in a healthcare environment.
2 years of experience interacting with and engaging customers virtually over the phone.
1 year of technical support experience.

Benefits

Comp & perks

Health care benefits (medical, dental, vision)
Retirement 401(k) Savings Plan with employer matching
Time off benefits (paid parental leave, vacations, holidays, health issues)
Voluntary benefits
Well-being resources

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Interpersonal SkillsCommunication SkillsRelationship Building