Patient Financial Counselor – Financial Assistance

Providence

Patient Financial Counselor facilitating financial assistance for patients at Providence. Responsibilities include payment collection, eligibility determination, and application submission for financial support.

Posted 5/27/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $40 per hourWebsite

About the role

Key responsibilities & impact

Interact directly with patients and their families to resolve patient accounts
Handle financial clearance and payment collection
Assist with obtaining sponsorship and financial assistance
Determine eligibility and provide education for State and Federal programs
Complete and submit applications for financial assistance

Requirements

What you’ll need

H.S. Diploma or GED
2 years of experience in a hospital, clinic, or healthcare business office
3 years of experience or proven success as a Patient Financial Advocate Associate, preferably with Providence St. Joseph Health or its Affiliates
2 years of experience in automated, computerized account follow-up system, preferably in Epic

Benefits

Comp & perks

Health care benefits (medical, dental, vision)
Life insurance
Disability insurance
Time off benefits (paid parental leave, vacations, holidays, health issues)
401(k) Savings Plan with employer matching
Well-being resources

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

financial clearancepayment collectionfinancial assistance applicationseligibility determinationpatient account resolution

Soft Skills

communicationinterpersonal skillsproblem-solvingcustomer service

Certifications

H.S. DiplomaGED