Customer Service Representative
Providence
full-time
Posted on:
Location Type: Office
Location: Mission Hills • California • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $34 per hour
Job Level
Mid-LevelSenior
About the role
- Responsible for answering incoming calls from patients, providers, health plans, and hospitals and providing accurate information to the caller.
- Support the values of PSJH-CA and use team concepts to enhance shared leadership philosophies.
- Perform job activities in accordance with PSJH-CA Mission and Core Values, maintaining confidentiality.
- Create and maintain a work environment that affirms and fosters respect for human diversity.
Requirements
- Bachelor's Degree in Health care administration, business administration or an equivalent area.
- 3 years Customer Relations
- Solid experience in answering calls in a call center environment
- Work history emphasis within an independent physician association, management services organization or physician hospital organization (preferred)
- Performs job activities in accordance with PSJH-CA Mission and Core Values, maintaining confidentiality
- Proven ability to use team concepts to enhance shared leadership philosophies
Benefits
- best-in-class benefits
- retirement 401(k) Savings Plan with employer matching
- health care benefits (medical, dental, vision)
- life insurance
- disability insurance
- time off benefits (paid parental leave, vacations, holidays, health issues)
- voluntary benefits
- well-being resources
- shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer relationscall center experiencehealth care administrationbusiness administration
Soft skills
communicationteamworkleadershipconfidentialityrespect for diversity
Certifications
Bachelor's Degree