Senior Telecom Engineer

Providence

Senior Telecom Engineer specializing in Voice and Unified Communications at Providence. Responsible for designing and enhancing communication services for clinical caregivers and integrating advanced systems.

Posted 5/20/2026full-timeRemote • Alaska, California, Montana, Oregon, Texas, Washington • 🇺🇸 United StatesSenior💰 $6,131 - $12,209 per yearWebsite

About the role

Key responsibilities & impact

Design, operate, and enhance large-scale communication services tailored for IS, non-IS, and clinical caregivers.
Provide top-tier support in complex environments, driving innovation and efficiency in voice-related technologies.
Integrate legacy systems to ensure seamless and optimized performance.
Some travel may be required to support various initiatives and implementations effectively.

Requirements

What you’ll need

Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering or an equivalent combination of education and experience.
5 years related experience.
Experience in automation, specifically related to deployment, recovery, or other manual processes.
Experience with n-tier solutions.
Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually).
Experience influencing software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations.
Experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements.
Good experience leveraging data and metrics to drive behavior, process, and priority decisions.
Experience in problem solving using systematic procedures and investigating problems utilizing root cause analysis.

Benefits

Comp & perks

Health care benefits (medical, dental, vision)
Retirement 401(k) Savings Plan with employer matching
Paid time-off
Voluntary benefits
Well-being resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

automationdeploymentrecoveryn-tier solutionsresilience modelingfailure mode analysisservice architectureQuality of Serviceroot cause analysisdata metrics

Soft Skills

problem solvinginfluencingleadershipcommunicationprioritization

Certifications

Bachelor's Degree in Computer EngineeringBachelor's Degree in Computer ScienceBachelor's Degree in MathematicsBachelor's Degree in Engineering