Engineering Program Manager II – Voice Services

Providence

Engineering Program Manager II working on solutions for caregivers at Providence. Collaborating with stakeholders and managing release while supporting caregiver community.

Posted 5/14/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $4,827 - $8,913 per hourWebsite

About the role

Key responsibilities & impact

Define and design solutions and services that delight caregivers
Collaborate with engineering and business stakeholders
Engage with caregivers and manage the release of solutions/services
Establish the solution/service's identity in the ecosystem
Connect with and support the caregiver community

Requirements

What you’ll need

Bachelor's Degree Computer Engineering, Computer Science, Mathematics, Engineering or an equivalent combination of education and experience
Minimum of 3 or more years of related contact center experience
Experience in a Healthcare environment

Benefits

Comp & perks

Health care benefits (medical, dental, vision)
401(k) Savings Plan with employer matching
Disability insurance
Paid time off benefits (paid parental leave, vacations, holidays, health issues)
Comprehensive benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

solution designservice designcontact center experience

Soft Skills

collaborationcommunity supportstakeholder engagement

Certifications

Bachelor's Degree