Patient Financial Counselor – PACE

Providence

Patient Financial Counselor managing financial aspects for over 55 participants in PACE program. Collaborating with families and financial stakeholders to ensure eligibility and address financial problems.

Posted 5/5/2026full-timePortland • Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $22 - $34 per hourWebsite

About the role

Key responsibilities & impact

Manage the financial aspects of care for PACE participants
Work directly with PACE participants and their families for eligibility guidance
Collaborate with representative payee businesses for smooth transitions
Address complex financial problems through critical thinking and problem-solving
Provide excellent customer service and support to participants and legal representatives

Requirements

What you’ll need

2 years in customer service (preferably in healthcare) with data analysis experience
Bachelor's Degree in Social Work or finance related field or Bachelor's Degree in Social Work or finance related field and/or 3+ years in customer service role

Benefits

Comp & perks

Comprehensive benefits package including health care benefits (medical, dental, vision)
Retirement 401(k) Savings Plan with employer matching
Life insurance
Disability insurance
Time off benefits (paid parental leave, vacations, holidays, health issues)
Voluntary benefits
Well-being resources

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

critical thinkingproblem-solvingcustomer servicecollaboration

Certifications

Bachelor's Degree in Social WorkBachelor's Degree in finance related field