Experience Design Intern – Graduate Level

Providence

Experience Design Intern developing the Candidate to Caregiver experience for Medical Assistants at Providence healthcare. Engaging in human-centered design and supporting workforce transformation initiatives.

Posted 4/28/2026internshipSeattle • Washington • 🇺🇸 United StatesEntry Level💰 $21 - $24 per hourWebsite

About the role

Key responsibilities & impact

Help design the end-to-end Medical Assistant journey from candidate to caregiver
Support research, journey mapping, and synthesis of experience insights
Partner with Talent Acquisition, Operations, HR, and Clinical teams
Assist in translating experience concepts into PowerApps-based workflows with team support
Create clear visuals, documentation, and presentation materials
Support testing and early improvement of experience tools and processes

Requirements

What you’ll need

Bachelor's Degree
Master's Degree or recent graduate in Experience Design, Service Design, UX, Human-Centered Design, Public Health, or related field (preferred)
Healthcare industry experience (preferred)
Strong interest in workforce or service experiences (preferred)
Familiarity with design thinking or service design methods (preferred)
Interest in Microsoft PowerApps or Power Platform (preferred)
Exposure to healthcare or complex systems (academic or professional) (preferred)

Benefits

Comp & perks

Health care benefits (medical, dental, vision)
Life insurance
Disability insurance
Time off benefits (paid parental leave, vacations, holidays, health issues)
Retirement 401(k) Savings Plan with employer matching
Voluntary benefits
Well-being resources

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

experience designservice designUXhuman-centered designdesign thinkingworkflow design

Soft Skills

collaborationcommunicationresearchsynthesisvisualization

Certifications

Bachelor's DegreeMaster's Degree