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Patient Services Specialist – Administration
ProvidencePatient Services Specialist responsible for front office duties and patient communication at Swedish Health Services. Delivering effective patient services while managing records and scheduling activities.
Posted 4/22/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $35 per hourWebsite
About the role
Key responsibilities & impact- Provide effective and efficient front office services to patients
- Coordinate internal and external clinic phone communications among staff, patients, and providers
- Accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems
- Administer co-pay collection from patients
- Perform clerical, scheduling, and records activities in support of patients and staff
Requirements
What you’ll need- Prior experience providing a high level of customer service in a fast-paced environment
- Handling confidential data with discretion
- Electronic Medical Records (EMR) experience (preferred)
- Previous experience in a healthcare setting (preferred)
Benefits
Comp & perks- Comprehensive benefits package including health care benefits (medical, dental, vision)
- Retirement 401(k) Savings Plan with employer matching
- Life insurance
- Disability insurance
- Time off benefits (paid parental leave, vacations, holidays, health issues)
- Voluntary benefits
- Well-being resources
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Electronic Medical Records
Soft Skills
customer servicediscretioncommunication