Providence

Quality Improvement Manager

Providence

full-time

Posted on:

Origin:  • 🇺🇸 United States • Washington

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Salary

💰 $59 - $93 per hour

Job Level

Mid-LevelSenior

About the role

  • Lead the Quality Improvement program for US Family Health Plan - PacMed to drive high performance and continuous quality improvement in rating programs
  • Organize governance committees and develop/maintain QI program descriptions, Clinical CDRLs and related policies/procedures
  • Perform routine evaluations of QI programs and services and support DHA on-site visit audits
  • Hire, supervise and manage staff engaged in the QI program
  • Manage program activities for DHA Clinical performance, HEDIS performance, CAHPS performance and quality projects
  • Contribute to quality improvement services for external clients as the organization grows
  • Ensure successful project management and governance of QI initiatives

Requirements

  • Bachelor’s Degree in Public Health, Healthcare Administration, Business Administration or other relevant healthcare program
  • 5 years of Demonstrated experience in quality improvement program planning, development and evaluation
  • 5 years of Demonstrated experience in discernment of rules/regulations and advocacy related to quality programs
  • 5 years of Experience in quality management principles, tools and techniques, such as: Six Sigma, root cause analysis, PDSA, LEAN
  • 4 years of Demonstrated leadership experience
  • 3 years of Demonstrated experience working collaboratively with physicians and health care organizations
  • Demonstrated successful project management and governance
  • Preferred: Master\'s degree in Public Health, Healthcare Administration, Business Administration or other relevant healthcare program or 4 years equivalent healthcare quality experience
  • Preferred: Formal education or training in quality improvement, change management, and/or leadership
  • Preferred: Certified Professional in Healthcare Quality (CPHQ) upon hire
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