Lead the Quality Improvement program for US Family Health Plan - PacMed to drive high performance and continuous quality improvement in rating programs
Organize governance committees and develop/maintain QI program descriptions, Clinical CDRLs and related policies/procedures
Perform routine evaluations of QI programs and services and support DHA on-site visit audits
Hire, supervise and manage staff engaged in the QI program
Manage program activities for DHA Clinical performance, HEDIS performance, CAHPS performance and quality projects
Contribute to quality improvement services for external clients as the organization grows
Ensure successful project management and governance of QI initiatives
Requirements
Bachelor’s Degree in Public Health, Healthcare Administration, Business Administration or other relevant healthcare program
5 years of Demonstrated experience in quality improvement program planning, development and evaluation
5 years of Demonstrated experience in discernment of rules/regulations and advocacy related to quality programs
5 years of Experience in quality management principles, tools and techniques, such as: Six Sigma, root cause analysis, PDSA, LEAN
4 years of Demonstrated leadership experience
3 years of Demonstrated experience working collaboratively with physicians and health care organizations
Demonstrated successful project management and governance
Preferred: Master\'s degree in Public Health, Healthcare Administration, Business Administration or other relevant healthcare program or 4 years equivalent healthcare quality experience
Preferred: Formal education or training in quality improvement, change management, and/or leadership
Preferred: Certified Professional in Healthcare Quality (CPHQ) upon hire