Providence

Call Center Representative

Providence

full-time

Posted on:

Location Type: Hybrid

Location: Mission Hills • California • 🇺🇸 United States

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Salary

💰 $24 - $30 per hour

Job Level

JuniorMid-Level

About the role

  • Support the Call Center Team and internal departments by scheduling appointments and fielding patient questions.
  • Responsible for customer inquiries through a centralized call center.
  • Data entry in computer system.
  • Utilize resources to remain current and work as a team.

Requirements

  • 2 years - Customer service experience.
  • 1 year - Medical office or health care experience (preferred).
  • Epic experience (preferred).
  • Medical terminology experience (preferred).
Benefits
  • Comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching
  • Health care benefits (medical, dental, vision)
  • Life insurance
  • Disability insurance
  • Paid time off benefits (paid parental leave, vacations, holidays, health issues)
  • Voluntary benefits
  • Well-being resources

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entrymedical terminology
Soft skills
customer serviceteamwork
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