Senior Program Manager

Provenir

Senior Program Manager leading complex banking software implementations for Provenir’s AI-powered decision-intelligence platform. Owning delivery, client escalations, risks, UAT, SOWs, and team mentoring.

Posted 8/10/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $150,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading complex software implementations for tier-one banks, with a strong focus on project management methodologies, regulatory compliance, and stakeholder communication. Proven ability to manage resources effectively and ensure client satisfaction while delivering projects on time and within budget.

Highest-signal resume keywords

Project ManagementPMP CertificationSDLC KnowledgeRegulatory ComplianceStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software ImplementationRequirements GatheringSystems AnalysisChange Order DocumentationRisk ManagementUser Acceptance TestingBudget ManagementAgile MethodologyWaterfall MethodologyTechnical Project Management

Soft Skills

LeadershipProblem-SolvingOrganizational SkillsCommunication SkillsMulti-Tasking

Tools & Technologies

MS OfficeMS ProjectVisio

Certifications & Qualifications

PMPPRINCE2

Industry Keywords

BankingFinancial ServicesRegulatory ComplianceEnterprise SoftwareClient Engagement

Tech Stack

Tools & technologies

PMPSDLC

About the role

Key responsibilities & impact

Lead one or more senior client engagements simultaneously, including complex, multi-workstream implementations for tier-one banks and financial institutions
Own consistent, successful delivery, ensuring scope, requirements, staffing, and budget are defined throughout the project lifecycle
Act as the primary escalation point for executive and C-level client stakeholders
Manage resources across internal teams, clients, and third-party vendors, including cross-regional and cross-functional teams
Create and maintain documentation for decisions, action items, issues, and risks
Document detailed requirements for enhancements and new features, partnering with Architects and Consultants on solution design
Organize and lead user acceptance testing (UAT)
Identify and manage project risk, including banking and financial-services regulatory and compliance considerations
Report project and program status to internal and external stakeholders, including senior leadership
Resolve functional and technical questions
Mentor and coach Project Managers and Consultants
Ensure client satisfaction and identify future business opportunities
Lead the creation and lifecycle of Statements of Work, including scoping, effort/cost estimation, change orders, and renewals
Shape delivery methodology and scope new project phases

Requirements

What you’ll need

8+ years in Project Management
Demonstrated track record delivering large-scale, complex software implementations for tier-one banks or major financial institutions
Bachelor’s Degree in Computer Science, Business, or a related field, or equivalent experience
PMP, PRINCE2, or equivalent certification required
Fluent English required
Proven experience managing enterprise software implementations for highly regulated enterprises
Deep knowledge of the SDLC and Waterfall, Agile, and Iterative methodologies
Experience managing implementations from the vendor/consulting side strongly preferred
Excellent written and verbal communication; comfortable presenting to and influencing C-level and executive stakeholders
Strong organizational, problem-solving, and leadership skills
Experience managing technology projects and programs from initiation through production launch and ongoing support
Effective management of scope, schedule, cost, risk, quality, customer satisfaction, and senior-level client relationships
Working knowledge of regulatory, compliance, and risk considerations in banking and financial-services technology
Excellent knowledge of MS Office, MS Project, and Visio
Ability to prioritize, decide under ambiguity, and meet tight deadlines
Excellent multi-tasking skills across several large projects or programs simultaneously
Strong appreciation of technologies including databases and their implementation in business environments
Expert knowledge of systems analysis, business analysis, requirements gathering, and project management techniques
Demonstrated experience owning or co-authoring SOWs, change orders, and scope/estimation documentation
Professional fluency in Spanish and/or Portuguese is a nice-to-have, not required

Benefits

Comp & perks

Comprehensive health and wellness plans
Paid time off
Company holidays
Flexible and remote-friendly opportunities
Maternity/paternity leave
Comprehensive benefits package
Bonus eligibility