Senior Technical Business Analyst

Provato

Senior Technical Business Analyst driving T&E solutions for Federal clients using Lean, Agile, and SAFe methodologies. Collaborating on technical solutions and requirements understanding.

Posted 4/28/2026full-timeRemote • District of Columbia, Washington • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Define travel and expense services requirements and performance metrics through awareness of relevant Federal policies, T&E Federal Integrated Business Framework standards, research and fact-finding combined with an understanding of applicable T&E commercial and Federal services.
Develop and maintain T&E business modeling, process modeling, and T&E service configuration design documents for the client initiative.
Conduct assessment of current and future state needs and related gap analyses; provides corrective action, as applicable.
Participate in evaluation requirements and test scenarios.
Develop related communications material to garner leadership and stakeholder alignment and endorsement.
Provide advice and guidance to federal counterparts on industry best practices.
Provide meeting management support as necessary.

Requirements

What you’ll need

4+ years of experience with defining T&E services requirements and performance metrics through awareness of relevant Federal policies, research and fact-finding combined with an understanding of applicable T&E commercial and Federal services.
Knowledge of travel and expense software solutions such as SAP Concur or similar.
FTR/JTR Subject Matter Expert.
TMC (Travel Management Company) background and understands PNR elements.
Strong Agile Project Management skills, including backlog refinement, sprint planning, stakeholder alignment, iterative analysis, and delivery against milestones.
Performs analysis of business and user needs and assesses performance to defined requirements and performance metrics.
Conducts assessment of current and future state needs and related gap analyses; providing corrective action and creates deliverables independently.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
4+ years of experience with documenting system documentation and requirements/traceability using a holistic requirements management tool, such as Jira.
4+ years of experience in a Digital Business Analyst, project management or similar role.
Proven computer skills in Google Workspace and Microsoft suite (Excel, MS Access, PowerPoint, Word, Project, and Visio).
Strong analysis and documentation skills for creating End-to-End business scenarios for the development of test cases and execution.
Strong analytical and industry relevant product management skills required, including a thorough understanding of interpreting customer business needs into operational requirements.
Strong knowledge of web applications, client server applications, legacy applications, and database concepts.
Applies business modeling, process modeling, and customer experience design techniques.
Knowledge and the ability to identify the interdependencies of key business processes, functions, and risks.

Benefits

Comp & perks

Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

T&E services requirementsperformance metricsbusiness modelingprocess modelinggap analysisAgile Project Managementsystem documentationbusiness analysistest case developmentdatabase concepts

Soft Skills

communication skillsstakeholder alignmentanalytical skillsproblem-solvingmeeting managementinterpersonal skillsindependent workcollaborationleadershipadaptability

Certifications

FTR/JTR Subject Matter Expert