Technical Product Manager – IT Infrastructure & Operations

Protolabs

Technical Product Manager managing IT infrastructure solutions at Protolabs. Collaborating with cross-functional teams to enhance operational platforms in a hybrid work environment.

Posted 5/21/2026full-timeMaple Plain • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $107,400 - $161,000 per yearWebsite

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Define and drive execution of infrastructure and IT operations programs aligned with business priorities
Develop and maintain program roadmaps and delivery plans across IT domains
Translate business goals into technical requirements, milestones, and deliverables
Lead end-to-end program execution including planning, scheduling, and risk management
Coordinate across teams including Identity (Active Directory), Email, Collaboration, Endpoints, and Back-office systems
Drive initiatives such as migrations, upgrades, endpoint refresh, and identity modernization
Ensure operational readiness and change coordination within ITIL frameworks
Track program health, milestones, risks, and KPIs
Facilitate agile ceremonies and cross-functional planning
Communicate clearly with technical and business stakeholders
Drive continuous improvement and automation initiatives

Requirements

What you’ll need

Bachelor’s degree in a technical field or equivalent experience
5+ years managing complex technical programs
Experience working with Waterfall, Kanban, and Azure DevOps methodologies
Experience in IT infrastructure or operations environments
Demonstrated ownership of a product, feature set or domain from discovery through launch and adoption
Experience working day-to-day with software engineers and designers in an agile environment, with a predictable shipping cadence
Strong program management and execution skills
Ability to manage cross-functional initiatives
Understanding of enterprise IT infrastructure domains
Experience in IT operations environments
Strong written and verbal communication skills with technical and non-technical stakeholders
Ability to balance technical, operational, and business priorities
Proactive problem-solving and ownership mindset
Able to create clarity in complex domains and build alignment without direct authority

Benefits

Comp & perks

Health Insurance: Traditional OR High Deductible plan
Flexible Spending Accounts
Health Savings Account (including employer contributions)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid caregiver leave
You will receive at least 3 weeks of PTO + Holiday Pay + Wellness Hours + Volunteer Hours
401k with company match and immediate vest
Employee Stock Purchase Program at a 15% discounted rate
Matching grants through Protolabs foundation
And More!

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Hard Skills & Tools

program managementrisk managementagile methodologiesWaterfallKanbanAzure DevOpsITIL frameworksautomationtechnical requirementsKPI tracking

Soft Skills

communicationproblem-solvingownership mindsetcross-functional collaborationclarity in complex domainsalignment buildingleadershiporganizational skillsexecution skillsstakeholder management

Certifications

Bachelor’s degree in a technical field