Protolabs

Credit Controller

Protolabs

full-time

Posted on:

Location Type: Hybrid

Location: Telford • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Setting up and implementation of workable credit control procedures and ensuring adherence to them
  • Responsibility for all aspects of debt collection within laid down targets and co-ordination with European Sales offices with regard to collection of debts from customers within their territory
  • Monitoring of credit limits and credit terms agreed and initiation of suspension of terms where deemed necessary
  • Deal with customer queries to resolve payment issues
  • Provide cover for Sales Ledger during holiday and absence
  • To keep abreast of change in legislation relating to credit control and also new techniques and developments in this field
  • To ensure that all filing is done in an accurate and timely manner
  • Perform any ad-hoc duties as required by the Head of Finance
  • Initiating and carrying out litigation proceedings where necessary

Requirements

  • Qualified by experience in credit control management or working towards credit control qualifications
  • Experience of European debt recovery procedures preferred
  • Knowledge of legislation with regard to debt collection and credit control
  • Experience of Microsoft packages
  • Excellent verbal and written and communication skills
  • Highly organized and motivated by results
  • Accuracy and timeliness of production of information
  • PC Literate
  • Highly numerate
Benefits
  • Growth-oriented company with a focus on your development journey through regular feedback and discussions.
  • Open and welcoming corporate culture globally.
  • Extensive e-learning platform with 300+ training courses and on-site sessions, including internal leadership training
  • Onsite car parking, bicycle storage, and convenient public transport links.
  • Newly built canteen with free hot drinks.
  • Employee Discount scheme with savings across thousands of UK retailers.
  • Employee wellbeing culture with mental health support, wellbeing portal, and psychologist assistance.
  • Monetary-based Reward Schemes for recognition, referrals, anniversaries, and life events.
  • 37.5 hours per week, permanent contract with regular breaks - rotating early and late shift pattern
  • 25 days holiday entitlement plus Bank Holidays, increasing with length of service.
  • Life insurance policy for eligible employees – 4 x base salary

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
credit control proceduresdebt collectioncredit limits monitoringcredit terms managementdebt recovery procedureslegislation knowledgefiling accuracylitigation proceedingsMicrosoft packagesnumeracy
Soft skills
communication skillsorganizational skillsmotivated by resultsaccuracytimeliness
Certifications
credit control qualifications