Protolabs

Sales Operations Specialist

Protolabs

contract

Posted on:

Location Type: Hybrid

Location: Telford • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • The Sales Operations Specialist is a critical resource to directly support our sales organisation achieving their objectives, evolving the organisation and maximizing operational efficiencies
  • Support the Revenue Operations Business Partner with driving operational efficiency, best practice adoption and project management
  • Directly support sellers and sales leadership with the operational cadence of the business
  • Perform side by side observations with sellers to help identify efficiency gains and gaps in process
  • Support GTM Initiatives with impactful analytical and operational support, including documenting processes and policies
  • Deliver impactful data analysis with a focus on actionable insights that directly align to business objectives
  • Function as a problem-solver, acting as the single source for sales leadership to rely on for assistance with solving operational complexities and issues
  • Support the simplification or centralisation of administrative tasks currently performed by the sellers to deliver a more efficient experience
  • Support change management with documented work instructions and personal support
  • Serve as a project manager for critical projects and initiatives, keeping robust documentation, delivering effective and frequent communication and emphasizing results and completion
  • Take part and pride in the success of the team, contributing to productivity and efficiency in a meaningful way every day
  • Administer the calculation and validation of commissions for the sales organisation, leveraging tools and support from the GTM Data Analytics team and the Revenue Operations Business Partner

Requirements

  • 3+ Years of Sales Operations experience supporting a sales organisation
  • Experience supporting and coordinating critical sales processes including Forecasting and Pipeline reviews, Quarterly Business Reviews and Annual Planning activities
  • Experience of creating and setting up sales incentives and monitoring the ROI via Salesforce
  • Experience designing, influencing, monitoring and improving sales processes including sales development and prospecting, opportunity and account management and account strategy design
  • Salesforce CRM proficiency (experience on Hubspot a plus)
  • Quality communicator capable of delivering messages across all levels of the organisation and across multiple mediums (presentations, written and oral)
  • A project management mindset to facilitate organization and coordination across multiple teams with a focus on action and results
  • Ability to leverage available tools and systems (Salesforce, Microsoft Office, Hubspot, Domo, etc.) to effectively coordinate and manage multiple objectives
  • Salesforce Administrator Certification
Benefits
  • We are an equal opportunity employer
  • Commitment to building a diverse team
  • Encouragement to apply even if all qualifications are not met

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Sales OperationsData AnalysisProject ManagementSales Process ImprovementForecastingPipeline ReviewsSales IncentivesROI MonitoringAccount ManagementOpportunity Management
Soft skills
Problem-SolvingCommunicationCollaborationOrganizational SkillsChange ManagementAnalytical ThinkingAttention to DetailTeamworkAdaptabilityLeadership
Certifications
Salesforce Administrator Certification