Licensed Crisis Counselor

Protocall Services, Inc.

Crisis Counselor delivering emotional support and crisis intervention services via phone for Protocall Services. Engaging with individuals experiencing various emotional challenges while ensuring professional care.

Posted 7/30/2026full-timeRemote • Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $29 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering emotional support, conducting risk assessments, and providing crisis intervention services. Holds relevant licensure and educational qualifications in behavioral health, ensuring effective engagement with clients facing diverse challenges.

Highest-signal resume keywords

Crisis InterventionRisk AssessmentEmotional SupportLCSWBehavioral Health

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Crisis InterventionRisk AssessmentBehavioral Health AssessmentSafety PlanningDocumentation

Soft Skills

Compassionate CommunicationEmpathyActive Listening

Certifications & Qualifications

LMSWLPCLPC/MHSPLCSWLAPSW

Industry Keywords

COAMFTECACREPCORE-accreditedClinical PracticeEmotional Challenges

About the role

Key responsibilities & impact

Delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services
Engage with callers experiencing a broad range of emotional, behavioral, and situational challenges
Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues
Provide resources, coping strategies, referrals, and safety planning
Maintain accurate, timely, and clinically sound documentation

Requirements

What you’ll need

MSW, PsyD, or PhD in a behavioral health field, OR M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program
Must reside in TN and hold one of the following: LMSW LPC LPC/MHSP LCSW LAPSW
Licensure must be active and in good standing

Benefits

Comp & perks

Comprehensive medical, dental, and life insurance
401(k) program with company match
Company-matched student loan repayment program
Short- and long-term disability (STD/LTD)
Employee Assistance Program (EAP)
Accrued PTO (earn up to 4 weeks in your first year)
Opportunities for professional growth and advancement