Support the design strategy, vision, and execution for Interim, Point, and AI solutions
Drive discussions with managers to identify business capabilities aligned to strategic goals
Create and maintain business capability, data, process, and technology inventories for multiple applications
Partner with functional teams to gather and document the organization’s business and technology landscape
Lead, build, manage, and enhance business capability models using maturity and optimization frameworks
Collaborate with product squad to improve existing products and services or help lead new creations
Partner in the strategic planning process by contributing to scope definition of initiatives and developing capability heatmaps
Define a human-centered approach for digital transformation experiences
Produce materials and facilitate collaborative design sprints
Conduct user research
Work closely with solution and technical architects to deliver business architecture artifacts
Present recommendations and solutions clearly and concisely
Define and write job stories and business outcomes to prioritize product backlogs
Create high-fidelity, interactive prototypes to refine designs and validate backlogs
Support workflow and design systems to enable efficient product development handoffs

Requirements

Bachelor’s degree in relevant discipline or equivalent relevant work experience
3-5 years of experience
Demonstrated skills in business and functional requirements gathering, data analysis, functional testing, process mapping, workflow documentation, and UAT planning and execution
Highly proficient in analysis tools (e.g., SQL, PowerBI, Python, Microsoft Excel)
Experience supporting applications in a functional or business systems capacity
Experience building and supporting Canvas and Model-Driven Power Apps
Ability to assist with testing, debugging, deployments, and environment management across Dev/Test/Prod
Understanding of AI/ML concepts (e.g., LLMs, automation, predictive analytics, and intelligent agents)
Familiarity with APIs, integrations, and system interoperability concepts

Benefits

Medical, dental, and vision coverages
FSA and HSA healthcare accounts
Life and accident insurance
Adoption and fertility assistance
Paid parental leave up to 10 weeks
Short/long term disability
401(k) savings and investment plan with an employer match of 50% on the first 6%
Choice Time Off (CTO) for vacation, personal needs, and sick time
Up to 20 days of CTO per calendar year
Up to 11 paid holidays each calendar year

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business requirements gatheringdata analysisfunctional testingprocess mappingworkflow documentationUAT planningSQLPowerBIPythonMicrosoft Excel

Soft Skills

collaborationcommunicationleadershipproblem-solvinguser researchfacilitationstrategic planninghuman-centered designpresentation skillsprioritization

Certifications

Bachelor’s degree