Business Systems Analyst – IT Planning & Engagement

Protective Life

Business Systems Analyst supporting IT Planning & Engagement team. Collaborating with customers to define business needs and translating them into technical requirements.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $63,500 - $75,000 per yearWebsite

Tech Stack

Tools & technologies

JavaScriptSQL

About the role

Key responsibilities & impact

Work as part of the IT Planning & Engagement team
Collaborate with the Director of Business Systems Analysts
Elicit and translate business needs into detailed functional requirements
Collaborate with development team to design and transition functional requirements into technical solutions
Develop a trusting relationship with customers
Test user stories and ensure all acceptance criteria is met
Work within an agile environment following sprint commitments and release schedules
Help define the scope and objectives of moderately complex system-related projects
Prepare end-user procedures and manuals and provide end-user training

Requirements

What you’ll need

Bachelor’s degree in a technical or business-related field or equivalent work experience
Minimum 2+ years’ experience as a Business Systems Analyst or relatable position
Experience working with business units to define needs, provide analysis and document consequences of change
Experience collaborating with internal IT teams to define and design application solutions that meet the customer needs and IT best practices
Experience with Agile methodology and proven ability to transform complex problems into stories
Working knowledge of various coding languages, including SQL, C#, or JS
Working knowledge of various software platforms, including Microsoft Dynamics, Contact Center Technology, Application Extender, CMOD, APIM, HP Exstream or Microsoft Power BI

Benefits

Comp & perks

comprehensive health, dental and vision insurance
mental health benefits
employee assistance program
paid time off
paid parental leave
short-term disability
cultural observance day
contributions to healthcare accounts
pension plan
401(k) plan with Company matching
engage in ProHealth Rewards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Business Systems AnalysisFunctional RequirementsAgile MethodologySQLC#JavaScriptUser Story TestingEnd-User TrainingDocumentationProject Scope Definition

Soft Skills

CollaborationRelationship BuildingCommunicationProblem SolvingTrust Development