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Business Systems Analyst – IT Planning & Engagement
Protective LifeBusiness Systems Analyst supporting IT Planning & Engagement team. Collaborating with customers to define business needs and translating them into technical requirements.
Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $63,500 - $75,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in eliciting and translating business needs into functional requirements while collaborating effectively with development teams. Proficient in Agile methodology and capable of preparing end-user documentation and training.
Highest-signal resume keywords
Business Systems AnalysisAgile MethodologySQLC#Microsoft Dynamics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Systems AnalysisFunctional RequirementsAgile MethodologySQLC#JavaScriptUser Story TestingEnd-User TrainingDocumentationProject Scope Definition
Soft Skills
CollaborationRelationship BuildingCommunicationProblem SolvingTrust Development
Tools & Technologies
Microsoft DynamicsContact Center TechnologyApplication ExtenderCMODAPIMHP ExstreamMicrosoft Power BI
Industry Keywords
IT PlanningBusiness Needs AnalysisFunctional Requirements DocumentationSystem-Related ProjectsEnd-User Procedures
Tech Stack
Tools & technologiesJavaScriptSQL
About the role
Key responsibilities & impact- Work as part of the IT Planning & Engagement team
- Collaborate with the Director of Business Systems Analysts
- Elicit and translate business needs into detailed functional requirements
- Collaborate with development team to design and transition functional requirements into technical solutions
- Develop a trusting relationship with customers
- Test user stories and ensure all acceptance criteria is met
- Work within an agile environment following sprint commitments and release schedules
- Help define the scope and objectives of moderately complex system-related projects
- Prepare end-user procedures and manuals and provide end-user training
Requirements
What you’ll need- Bachelor’s degree in a technical or business-related field or equivalent work experience
- Minimum 2+ years’ experience as a Business Systems Analyst or relatable position
- Experience working with business units to define needs, provide analysis and document consequences of change
- Experience collaborating with internal IT teams to define and design application solutions that meet the customer needs and IT best practices
- Experience with Agile methodology and proven ability to transform complex problems into stories
- Working knowledge of various coding languages, including SQL, C#, or JS
- Working knowledge of various software platforms, including Microsoft Dynamics, Contact Center Technology, Application Extender, CMOD, APIM, HP Exstream or Microsoft Power BI
Benefits
Comp & perks- comprehensive health, dental and vision insurance
- mental health benefits
- employee assistance program
- paid time off
- paid parental leave
- short-term disability
- cultural observance day
- contributions to healthcare accounts
- pension plan
- 401(k) plan with Company matching
- engage in ProHealth Rewards