Senior Business Systems Analyst – IT Planning & Engagement

Protective Life

Senior Business Systems Analyst in IT Planning & Engagement team helping protect customers against life's uncertainties. Fostering collaboration and technical solutions in a dynamic environment.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $76,500 - $112,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in translating business needs into functional requirements and collaborating with development teams to design effective technical solutions. Proficient in Agile methodology, user story testing, and mentoring team members on best practices.

Highest-signal resume keywords

Business Systems AnalysisAgile MethodologySQLC#Microsoft Dynamics

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business Requirements ElicitationFunctional Requirements DocumentationUser Story TestingData Structure UnderstandingDatabase Schema Knowledge

Soft Skills

Customer Relationship ManagementMentoringCollaborationCommunication

Tools & Technologies

Microsoft Power AppsNICE/AmeliaOpenTextSolimarHyland OnBaseMicrosoft Power BI

Tech Stack

Tools & technologies

JavaScriptSQL

About the role

Key responsibilities & impact

Lead coordination with customers to elicit and translate business needs into detailed functional requirements
Collaborate with development team to design and transition functional requirements into technical solution
Develop a trusting relationship with customers to better support the business areas on enhancement requests and system-related issues
Continuously explore new technologies to further facilitate discussions on how they could be used to make our processes more efficient
Test user stories and ensure all acceptance criteria is met
Work within an agile environment following sprint commitments and release schedules
Acts as a resource to help define the scope and objectives of moderately complex system-related projects
Creates, maintains and coordinates updates to moderately complex critical system data elements and configurable applications
Prepares end-user procedures and manuals and provides end-user training for moderately complex new or changed system functionality
Mentors and trains team members on technology, as well as best practices and standards

Requirements

What you’ll need

Bachelor’s degree in a technical or business-related field or equivalent work experience
Minimum 5+ years’ experience as a Business Systems Analyst or relatable position
Experience working with business units to define needs, provide analysis and document consequences of change
Experience collaborating with internal IT teams to define and design application solutions that meet the customer needs and IT best practices
Experience with Agile methodology and proven ability to transform complex problems into stories
Working knowledge of various coding languages, including SQL, C#, or JS
Working knowledge of various software platforms, including Microsoft Dynamics and Power Apps, NICE/Amelia, OpenText, Solimar, CMOD, Hyland OnBase, Microsoft Power BI
Understands the moderately complex data structure and database schemas

Benefits

Comp & perks

comprehensive health, dental and vision insurance
support emotional wellbeing through mental health benefits and an employee assistance program
variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day)
contributions to healthcare accounts
a pension plan
a 401(k) plan with Company matching
engaging in ProHealth Rewards