Claims Adjuster II

Protective Life

Claims Adjuster II processing inbound claim contacts from various sources for life protection. Role offers remote work with a focus on automotive and insurance claims.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $22 - $25 per hourWebsite

About the role

Key responsibilities & impact

process inbound claim contacts from dealers, repair facilities, sales agents, contract holders, etc. via applicable channels
process queue contacts from the claims queues, email and or chat channels from dealers, repair facilities, sales/agents as well as internal and external customers
process various requests from managers and lead adjuster
correspond with various vendors throughout the claim adjudication process as needed
perform other duties as assigned, delegated by management

Requirements

What you’ll need

Working knowledge of service contract, insurance or automotive industry
Proficiency working within a claims or automotive type setting
Excellent verbal and written communication skills and comfortable communicating with various stakeholders, both internal and external
1-2 years of experience working within a fast-paced automotive, insurance or claims environment
Some automotive experience, working within a service department as a technician, service writer, or warranty administrator
High school diploma or equivalent required
Automotive training or experience preferred
Some college preferred
Similar work experience in lieu of education acceptable
Mechanical certifications (ASE) a plus

Benefits

Comp & perks

comprehensive health, dental and vision insurance
mental health benefits
employee assistance program
paid time off
paid parental leave
short-term disability
cultural observance day
healthcare accounts contributions
pension plan
401(k) plan with Company matching
ProHealth Rewards platform

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

claims processingservice contract knowledgeinsurance knowledgeautomotive industry knowledgecustomer servicecommunication skills

Soft Skills

verbal communicationwritten communicationstakeholder communicationorganizational skillsinterpersonal skills

Certifications

ASE certification