Business Systems – Life Systems

Protective Life

Business Systems Analyst for Protective Life's Life Systems team, enhancing life products through IT collaboration. Responsible for system analysis, certification, and consulting support.

Posted 5/29/2026full-timeRemote • Alabama • 🇺🇸 United StatesJuniorMid-Level💰 $63,500 - $93,167 per yearWebsite

About the role

Key responsibilities & impact

Ensure complex products, goods and services satisfy customer requirements using a standard process methodology.
Actively participate in reviews of code, specifications, requirements, etc. to develop, document and implement repeatable test plans.
Proactively diagnose problems through research, analysis, and understanding of structured languages.
Develop a comprehensive set of requirements or business models necessary to create the desired sustainable “to be” business environment. Translate end-user requirements into workflow and procedural changes and specifications for complex system modifications as appropriate.
Diagnose and manage complex software defects and system anomalies to a successful resolution. Work with software developers to resolve complex problems and provide detailed diagnostic information. Consult with end-users concerning corrective actions as needed in a calm and professional manner.
Create, maintain and coordinate updates to complex critical system data elements and configurable applications, including rules, values, tables and output with little or no development resource assistance. Understand complex data structure and database schemas.
Prepare end-user procedures and manuals and provide end-user training for complex new or changed system functionality. Motivate fellow team members through knowledge sharing and mentoring.
Document complex project phases, provide regular status updates and create effective release/implementation plans.
Represent the team in interdepartmental projects and corporate initiatives; consult with the business area on the complex system-related issues and make recommendations for better utilizing the available technology.

Requirements

What you’ll need

Typically, 2+ years of applicable work and/or technical experience
Typically, post-secondary degree, with a technical concentration, in a discipline such as: Management Information Systems, Computer Science, Statistics, or Applied Mathematics, applicable work experience in either a technical field or the life insurance or annuity industry may be substituted.
Life policy administration or financial system experience is preferred.
General understanding of life products and policy administration is preferred.
Must be able to comprehend, analyze, and interpret complex life product specifications and calculations.
Advanced knowledge of Microsoft Excel, including pivot tables, lookups, and formulas is preferred.
A thorough understanding of the system's underlying values, tables, and codes and their impact on system processing
Complex analytical and problem solving skills
Demonstrates a complex working knowledge of systems and software development concepts, practices and procedures
Ability to work effectively under very tight deadline pressure
Proficiency in pertinent tools and software necessary for the position
Ability to plan, schedule and execute multiple concurrent activities
Clear use of the English language in written and oral communications and the ability to interpret and communicate technical information to non-technical personnel and vice versa
Complex presentation and negotiation skills and the ability to lead meetings professionally and effectively
Ability to act with diplomacy in resolving conflict, consulting and in acting as an agent in charge
Must be self-motivated, able to work independently and willing to self-teach and take responsibility for ongoing professional development

Benefits

Comp & perks

Comprehensive health insurance
Dental insurance
Vision insurance
Mental health benefits
Employee assistance program
Paid time off
Paid parental leave
Short-term disability
Cultural observance day
Contributions to healthcare accounts
Pension plan
401(k) plan with Company matching
ProHealth Rewards platform with cash rewards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

complex problem solvingdata analysistest plan developmentdatabase schema understandinglife product specificationsMicrosoft Excelsystem processingsoftware development conceptsbusiness modelingrequirements documentation

Soft Skills

communication skillsmentoringteam collaborationconflict resolutionpresentation skillsnegotiation skillstime managementself-motivationindependent workdiplomacy