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Protective Life

Junior Account Manager

Protective Life

Jr. Account Manager responsible for supporting dealership personnel on Finance Concepts F&I products.

Posted 5/27/2026full-timeRancho Cordova • California • 🇺🇸 United StatesJunior💰 $70,304 - $80,304 per yearWebsite

About the role

Key responsibilities & impact
  • Providing support and training to dealership personnel on administrative handling of Finance Concepts F&I products
  • Provides account servicing and other related support services on behalf of the Company by traveling to clientele locations and working from the Finance Concepts offices in Rancho Cordova, CA
  • Performs duties under general supervision only after introductory training period
  • Receives and takes immediate action to service dealership client needs and performs follow-up procedures
  • Resolves challenges on behalf of clients as received
  • Schedules and coordinates monthly meetings for production review
  • Validates that clients have necessary products and supplies for successful day-to-day operations
  • Collect, analyze, and report competitive information

Requirements

What you’ll need
  • 2+ years of work experience in a customer facing role and / or administrative support role
  • Strong computer skills including proficiency with Microsoft Office, CRM Software and internal software systems
  • Well-developed organizational skills and the ability to successfully manage multiple issues and demands
  • Problem resolution experience
  • High School diploma or equivalent

Benefits

Comp & perks
  • Comprehensive health, dental and vision insurance
  • Support emotional wellbeing through mental health benefits and an employee assistance program
  • Variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day)
  • Contributions to healthcare accounts
  • Pension plan
  • 401(k) plan with Company matching
  • ProHealth Rewards platform to improve wellbeing while earning cash rewards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
customer serviceadministrative supportproblem resolutiondata analysisreporting
Soft Skills
organizational skillscommunication skillstime managementinterpersonal skills
Certifications
High School diploma