partner closely with business stakeholders and technology teams for enhancing web applications
play a critical part in shaping solutions and translating business needs into clear requirements
ensure quality delivery and support systems throughout their lifecycle
operate independently or as a project/team lead
provide direction across multiple concurrent initiatives balancing business value, technical feasibility, and delivery risk

Requirements

7+ years of experience as a Business Systems Analyst or similar role, preferably supporting web-based applications
Bachelor’s degree in MIS, Computer Science, or a related field (or equivalent experience)
Strong experience working on Agile teams, including writing user stories and acceptance criteria
Excellent communication, facilitation, and stakeholder management skills
Proven ability to manage multiple priorities and work effectively under pressure
Working knowledge of analysis and modeling techniques (process flows, use cases, diagrams)
Experience with manual and automated testing approaches
Technical familiarity with SQL, HTML, XML, JSON is a plus
Demonstrated curiosity and willingness to learn new systems and processes within Protective

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Business Systems AnalysisAgile methodologyUser storiesAcceptance criteriaProcess flowsUse casesDiagramsManual testingAutomated testingSQL

Soft Skills

CommunicationFacilitationStakeholder managementPrioritizationPressure managementCuriosityWillingness to learn

Certifications

Bachelor’s degree in MISBachelor’s degree in Computer Science