Protective Life

Automotive Technician, Service Advisor, Parts Specialist, Mechanical Claims Adjuster

Protective Life

full-time

Posted on:

Location Type: Hybrid

Location: Farmers BranchTexasUnited States

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Salary

💰 $22 - $25 per hour

About the role

  • Handle a large volume of claims calls
  • Open new claims thoroughly and accurately
  • Collect and review all claim documents
  • Verify all requirements have been met
  • Provide claim status updates
  • Provide exceptional customer service
  • Carry out key administrative duties
  • Perform other related functions as assigned by management

Requirements

  • Reliable and punctual
  • Keeps a positive attitude and remains cool under stress
  • Plan, organize, prioritize, and complete projects and assignments in a timely manner
  • Detail-oriented, accurate, and highly organized
  • Displays pride in work
  • Active listener with the ability to adapt/respond to various types of personalities
  • Receptive to coaching and development
  • Interact effectively with associates, management, and internal and external customers
  • Superior communication skills, both written and verbal
  • Demonstrate that you can solve customer problems using creative and effective techniques
  • Maintain confidentiality of sensitive company information and use judgment and tact in applying policies, solving problems, and communicating standards
  • Operate computer hardware and software including Microsoft Office Suite, and specialized software applications
  • Ability to type at least 40 wpm
  • Strong 10-key
  • Strong mathematical aptitude
  • Proven ability to multi-task and handle interruptions
  • Ability to work flexible hours
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claims processingdocument reviewcustomer serviceadministrative dutiesproblem-solvingtyping10-keymathematical aptitudemulti-tasking
Soft Skills
reliablepunctualpositive attitudedetail-orientedorganizedactive listeningadaptabilitycommunication skillsconfidentialityflexibility