Administrative Assistant, DCS
Protection Strategies Incorporated
full-time
Posted on:
Location Type: Office
Location: Rockville • Maryland • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Administrative Assistants provide various support roles to the Division of Child Support (DCS) Case Management Specialists, Digital Fingerprinting Site Support Specialists, and DCS Federal Staff
- Answer phones; receive, log, and sort mail
- Send, receive, and sort incoming faxes
- File and purge case records and storerooms
- Assist in monitoring of resources mailboxes, and assign cases to respective Case Management Specialist as appropriate
- Oversee day-to-day administrative functions of DCS and assist in the areas of logistics, office supply inventory and ordering
- Serve as point of contact for DCS customers, including but not limited to OPM, ACF and/or ACF designees, potential sponsors, and other DCS employees
- Serve as support to Case Management Specialists (Junior and Senior) in opening and/or closing cases
Requirements
- Education at the High School level and/or equal work experience
- 3-5 years of experience working in program assistant and/or administrative capacity
- Must be proficient in Microsoft Office Suite software (Word, Excel, and Outlook)
- Demonstrated attention to detail
- Excellent organization skills and the ability to multi-task
- Ability to work independently and with minimal supervision
- Proficient written and verbal communication skills
- Coordination of work activities with other persons and group
- Preference for familiarity with Spanish and/or willingness to learn
- Must be sensitive to other cultures and ethnic groups
Benefits
- Medical
- Dental
- Vision
- Telemedicine
- 401(K) Retirement Plan
- Tuition Assistance
- Disability Products
- Employee Assistance
- GoodRx
- Commuter Benefits
- HSA + HRA
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft Office SuiteWordExcelOutlook
Soft skills
attention to detailorganization skillsmulti-taskingindependenceminimal supervisionwritten communicationverbal communicationcoordinationcultural sensitivity