Protection Strategies Incorporated

Administrative Assistant

Protection Strategies Incorporated

full-time

Posted on:

Location Type: Office

Location: Washington • District of Columbia, Washington • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Contact Federal employees, contractors, affiliates, and interns to schedule fingerprint enrollment and badge issuances.
  • Answer telephone inquiries, questions regarding badge office policies, procedures,
  • Manage office resource mailboxes and correspond with agency sponsors and liaisons, both internal and external, regarding badge status'
  • Draft and update office Standard Operating Procedures (SOPs)
  • Submit new and departing user request to IT Helpdesk
  • Receive, log, and ship fingerprint cards to applicants for background investigation
  • Perform certificate rekey, pin reset, and card update activities
  • Manage agendas and travel arrangements for staff
  • Coordinate meetings and appointments, along as taking meeting minutes
  • Coordinate and assist leadership with onboarding new hires
  • Maintain office upkeep and coordinate with building maintenance as needed
  • Schedule and set up conference rooms as needed for trainings and meetings
  • Perform card custodian functions including ensuring all badges are stored securely
  • Responsible for checking identity and proofing process with valid government photo IDs
  • Responsible for destroying deactivated badges and requesting account terminations
  • Provide training to newly assigned badge office staff
  • Maintains applicant records, documentation, and files
  • Maintain the HHS' rules and regulations for identifying inter-agency badges and coordinate with external agency accordingly
  • Create and maintain spreadsheets
  • Troubleshoot inquiries, issues and other problems associated with the enrollment and issuance stations
  • Print and ship new and replacement badges for clients, federal employees, contractors, and liaisons
  • Reporting system failures and downtime to the appropriate assistance centers, as needed
  • Other duties as assigned

Requirements

  • High school diploma or GED required
  • 3-5 years of experience working in program assistant and/or administrative capacity
  • 1 year (minimum) experience in data entry
  • Motivated self-starter
  • Ability to work well with a team
  • Ability to sit for long periods of time, standing, walking, crouching and kneeling
  • Effective interpersonal and communication skills
  • Multi-task in a fast-paced environment
  • Strong data entry skills alpha and numeric
  • Proficient in Microsoft office applications
Benefits
  • Comprehensive Benefits : Medical, Dental, Vision, Telemedicine
  • Financial Support: 401(K) Retirement Plan, Tuition Assistance, Disability Products
  • Wellness Programs: Employee Assistance, GoodRx, Commuter Benefits
  • Flexible Spending Accounts: HSA + HRA

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entrybadge issuancefingerprint enrollmentcertificate rekeypin resetcard updateSOP draftingrecord maintenancetroubleshootingspreadsheets
Soft skills
motivated self-starterteamworkinterpersonal skillscommunication skillsmulti-taskingorganizational skillsattention to detailtime managementadaptabilityproblem-solving
Certifications
high school diplomaGED