Case Manager

Protection Mandate Limited

Case Manager Assistant supporting paralegals in managing medical balances and communicating with medical providers. Learning Personal Injury Law and using Filevine for record maintenance.

Posted 7/14/2026full-timeRemote • Kentucky • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in managing communication with medical providers and maintaining accurate records while adhering to confidentiality standards. Possesses a strong understanding of Personal Injury Law and the ability to work effectively in a fast-paced environment.

Highest-signal resume keywords

Personal Injury Law KnowledgeRecord KeepingExceptional Communication SkillsBasic Computer SkillsDetail Oriented

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Record KeepingCommunicationInformation VerificationTask ManagementPrioritization

Soft Skills

Strong Work EthicOrganizational SkillsAbility to Work Under Pressure

Tools & Technologies

Microsoft WordMicrosoft ExcelAdobeMicrosoft Outlook

Industry Keywords

Legal Field ExperienceMedical Office ExperienceConfidentialitySensitive Information Handling

About the role

Key responsibilities & impact

Learn the fundamentals of Filevine.
Become familiar with the language and understanding Personal Injury Law.
Contact medical providers to verify and obtain information regarding outstanding balances.
Maintain accurate records of communication with providers and payment statuses.
Provide auto and health insurance information if medical balance is outstanding.
Follow up with a letter in writing for our records.

Requirements

What you’ll need

Must have strong work ethic and be able to work well in a fast-paced environment.
Must be able to manage multiple tasks, prioritize, and work under pressure.
Must be detail oriented and organized.
Must have exceptional communication and written skills.
Must have basic computer skills including Word, Excel, Adobe, and Microsoft Outlook.
Previous experience in a legal field or medical office setting is strongly preferred.
Ability to handle sensitive information and confidentiality.

Benefits

Comp & perks

401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Referral program
Vision insurance