Lending Services Administrator – 12 Month Term

Prospera Credit Union

Lending Services Administrator responsible for processing lending requests and supporting retail branches. Join Prospera Credit Union to contribute to financial empowerment and community growth.

Posted 7/23/2026full-timeSurrey • 🇨🇦 CanadaMid-LevelSenior💰 CA$24 - CA$29 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in retail lending processes and compliance with Credit Union policies, while effectively managing lending requests and identifying opportunities for process improvement. Proficient in using Wealthview banking system and possesses strong organizational and communication skills.

Highest-signal resume keywords

Retail Lending ExperienceWealthview Banking SystemCredit Union Policies KnowledgeProcess Improvement IdentificationVerbal And Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Retail Lending Products KnowledgeLending AdministrationComputer SkillsWord ProficiencyExcel Proficiency

Soft Skills

Organizational SkillsProblem-Solving SkillsAdaptability

Tools & Technologies

Wealthview Banking System

Industry Keywords

Financial IndustryCredit UnionLending ServicesSLA Compliance

About the role

Key responsibilities & impact

Process all retail lending requests in accordance with Credit Union policies, guidelines and established SLAs.
Ensure security registration is completed in accordance with Credit Union policies and procedures and escalates exceptions to the Assistant Manager, Lending Services in a timely manner.
Identify routine issues and resolves in a timely manner within own level of expertise.
Escalate more complex issues to Assistant Manager, Lending Services for resolution.
Identify and escalates areas of opportunity for process improvement or possible removal of redundant tasks to Assistant Manager, Lending Services.
Supporting Centralized Transformation in learning, understanding, and performing reviews relating to lending

Requirements

What you’ll need

1 – 3 years of experience working in a Frontline role or lending administration within the financial industry.
Direct experience using Wealthview banking system
Good verbal and written communication skills.
Ability to plan, schedule, organize and prioritize work assignments
Able to try new work approaches and processes.
Knowledge of retail lending products and services
Understanding of Credit Union policies and guidelines
Excellent computer skills including Word and Excel.

Benefits

Comp & perks

Flexible Work Program for some of our roles – ask us!
Flexible Benefits Program – pick and choose what works best for you.
Defined Contribution Retirement Plan – let’s start saving and keep your future in mind.
Vacation, Wellness and “Prosperian” pay – paid time off to support your overall well-being.
Professional development – come grow your career and develop your skills.
A supportive, collaborative work environment- we’re proud to be a Great Place to Work certified organization.