Prosci

Resourcing Specialist

Prosci

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $61,000 - $76,000 per year

About the role

  • Manage high volume scheduling and resource allocation internally for our Training Success Specialists and Executive Instructors.
  • Monitor and forecast resource utilization to maximize efficiency and meet delivery goals.
  • Support proactive capacity planning by identifying short-term gaps and long-term resource trends.
  • Partner with Delivery Leadership, Sales, Client Operations, Logistics, and Advisory teams to align staffing decisions with client needs and organizational priorities.
  • Train to serve as a backup for the Senior Advisory Resourcing & Operations Manager, supporting resource planning for consulting engagements as needed.
  • Represent the delivery team in regularly scheduled meetings with the Sales team to learn of upcoming opportunities and unique client needs.
  • Identify opportunities to streamline resourcing workflows and enhance scheduling efficiency.
  • Leverage platforms such as Certinia, Float, Salesforce, and MS Excel to manage assignments and maintain accurate records.

Requirements

  • Minimum 1-2 years in a resourcing or staffing role within a professional services environment (e.g., consulting or staffing firm).
  • Strong understanding of utilization metrics and capacity planning.
  • Proven ability to work with urgency and make adjustments and pivots as needed with last minute requests or changes.
  • Experience with professional services automation software for staffing, ideally Certinia and/or Float, but other comparable scheduling tools include OpenAir, QuickArrow, Workday, Rocketlane, and Kronos.
  • Experience utilizing CRM systems (Salesforce preferred)
Benefits
  • generous flexible paid time off
  • holidays and volunteer time
  • medical, dental, vision
  • long-term and short-term disability programs
  • life insurance
  • pet insurance
  • 401k with company matching
  • access to LinkedIn Learning

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
resource allocationcapacity planningutilization metricsscheduling efficiencyworkflow streamlining
Soft skills
urgencyadaptabilitycollaborationcommunication