
Resourcing Specialist
Prosci
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $61,000 - $76,000 per year
About the role
- Manage high volume scheduling and resource allocation internally for our Training Success Specialists and Executive Instructors.
- Monitor and forecast resource utilization to maximize efficiency and meet delivery goals.
- Support proactive capacity planning by identifying short-term gaps and long-term resource trends.
- Partner with Delivery Leadership, Sales, Client Operations, Logistics, and Advisory teams to align staffing decisions with client needs and organizational priorities.
- Train to serve as a backup for the Senior Advisory Resourcing & Operations Manager, supporting resource planning for consulting engagements as needed.
- Represent the delivery team in regularly scheduled meetings with the Sales team to learn of upcoming opportunities and unique client needs.
- Identify opportunities to streamline resourcing workflows and enhance scheduling efficiency.
- Leverage platforms such as Certinia, Float, Salesforce, and MS Excel to manage assignments and maintain accurate records.
Requirements
- Minimum 1-2 years in a resourcing or staffing role within a professional services environment (e.g., consulting or staffing firm).
- Strong understanding of utilization metrics and capacity planning.
- Proven ability to work with urgency and make adjustments and pivots as needed with last minute requests or changes.
- Experience with professional services automation software for staffing, ideally Certinia and/or Float, but other comparable scheduling tools include OpenAir, QuickArrow, Workday, Rocketlane, and Kronos.
- Experience utilizing CRM systems (Salesforce preferred)
Benefits
- generous flexible paid time off
- holidays and volunteer time
- medical, dental, vision
- long-term and short-term disability programs
- life insurance
- pet insurance
- 401k with company matching
- access to LinkedIn Learning
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
resource allocationcapacity planningutilization metricsscheduling efficiencyworkflow streamlining
Soft skills
urgencyadaptabilitycollaborationcommunication