Manager, Client Services – Private Equity

proSapient

Client Services Manager leading private equity projects at proSapient. Overseeing project delivery and maintaining client relationships while leading a high-performing team.

Posted 6/1/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversee the delivery of multiple, fast-moving Private Equity projects, ensuring quality, speed, and consistency.
Coach and support Project Leads through complex, niche, or time-sensitive briefs.
Use performance data to spot delivery issues early and continuously improve how work gets done.
Maintain high standards across compliance, process, and client experience.
Act as a senior point of contact for PE clients, from deal teams through to senior partners.
Build trusted, long-term relationships by understanding investment strategies and portfolio needs.
Identify opportunities to grow accounts, expand into new funds or regions, and deepen existing partnerships.
Work closely with commercial and delivery teams to turn client insight into action.
Lead, coach, and develop a team of client services professionals (from Associate to Team Lead).
Create an inclusive, high-performance culture with clear expectations and regular feedback.
Plan team capacity and resourcing to meet demand without compromising quality.
Support career development and progression as the PE team continues to scale.

Requirements

What you’ll need

- Key previous experience needed for this role includes:
- Background in Expert Networking or a similar client-driven business.
- Proven experience operating in high-pressure, high-pace, target-focused environments.
- Strong people leadership experience, with a history of building and leading high-performing teams.
- Experience owning client relationships and successfully expanding client accounts.

Benefits

Comp & perks

- Tenure Gifts - Vouchers, extra holiday and sabbaticals for each year of employment.
- Health insurance through Vitality
- Enjoy the flexibility of working remotely for up to 20 days each year, allowing you to tailor your work environment to your needs and embrace a change of scenery.
- Employee Assistance Programme - Access to a health and wellbeing service that offers personalised advice and support from specialist teams.
- Enhanced Maternity & Paternity pay.
- Annual Leave - 25 days + bank holidays which includes a week's closure over the Christmas period to fully reset.
- MyMindPal app - Online support for mental fitness that helps people to stress less and enjoy life more
- Corporate Events - From quarterly gatherings to our annual winter & Summer parties, we love to celebrate, collaborate and have fun together!

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Soft Skills

coachingsupportingrelationship buildingteam leadershipperformance improvementclient managementcapacity planninginclusive culture creationfeedback provisioncareer development