proSapient

Client Services Associate

proSapient

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • 🇨🇦 Canada

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Salary

💰 CA$58,000 - CA$63,000 per year

Job Level

JuniorMid-Level

About the role

  • Work in partnership with your Project Lead to receive & understand requests from clients across a variety of sectors and industries, quickly grasping the current context of requests
  • Pro-actively search for, and identify, excellent experts globally, using our proprietary technologies & platform, alongside using a variety of other search methods like emailing, calling, our AI platform and utilizing LinkedIn.
  • Act as a consultant by figuring out the type of expert your clients will need to speak with to fulfill their project
  • Act as your own project manager by handling multiple client requests while connecting with and vetting a variety of experts each day
  • Share the expert you’ve chosen to your client by understanding what the client is fully looking for and ensuring those needs are met

Requirements

  • You have the drive, tenacity and confidence to work in a rapidly growing and unstructured business with constant product and personal evolution
  • You are an exceptional communicator with an intense focus on generating revenues
  • You have the organizational skills required to juggle multiple projects, stakeholders and targets and succeed across many responsibilities
  • You would like responsibility early and thrive on being in a metric and results-driven environment
  • You are interested in the corporate landscape You have an interest or background in research, economics, business or financial markets
  • You thrive in a team environment with a high level of collaboration and are willing to help others from the outset
  • You possess both the understanding of business issues and the ability required to establish consultative, trust-based relationships with leading industry figures
Benefits
  • A base salary + uncapped commission structure, that is designed to encourage and reward over performance – the sky is the limit!
  • An extended benefits plan that includes Dental, Vision & Pharmaceutical coverages, alongside wider benefits such as massage, chiropractor and physical therapy benefits, to name a few!
  • Employee Assistance Program
  • Tenure gifts to thank our loyal staff
  • An enhanced maternity and paternity package
  • 17 days annual leave each year which includes a week's closure over the Christmas period to fully reset + 9 public holidays.
  • A paid sick leave policy of up to 10 days annually
  • Up to 20 remote working days annually
  • A hybrid working model, featuring three days per week in our modern downtown Toronto office
  • Team socials – from Pizza to Caribbean to Korean food, we love to encourage our team to get together and try new experiences together!
  • The opportunity to create, lead or participate in one of our many ERG groups, to help drive diversity, inclusion and understanding across our business
  • Corporate Events: from quarterly gatherings to our annual Christmas & Summer parties, we love to celebrate, collaborate and have fun together!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
communicationorganizational skillsproject managementconsultative skillscollaborationtenacityconfidencefocus on revenue generationability to handle multiple projectsrelationship building