Proponent

Customer Service Representative

Proponent

full-time

Posted on:

Location Type: Office

Location: Centerbrook • Connecticut • United States

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Salary

💰 $21 - $24 per hour

Tech Stack

ERP

About the role

  • Liaise between customers and cross-functional internal teams to ensure timely processing of customer RFQ’s
  • Follow up on outstanding quote activity, analyzing wins and losses for future business opportunities
  • Collaborate closely with various internal teams to ensure accuracy of quotes and address customer inquiries
  • Build and maintain strong, long-lasting customer relationships with a portfolio of assigned customers

Requirements

  • High School Diploma
  • 2-5 Years of Related Work Experience or 2 years College Job-Related Knowledge
  • B2B Customer Service Fundamentals
  • Proficient with ERP Software and Salesforce or Similar CRM Application
  • Advanced Data Entry
Benefits
  • Employee Stock Ownership Plan
  • Medical, Dental, Vision
  • 8 paid holidays
  • Dedication to work/life balance
  • Engaging and active work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entryERP softwareSalesforceCRM application
Soft Skills
customer relationship managementcollaborationcommunicationanalytical skills
Certifications
High School Diploma