Customer Service Representative

Proponent

Customer Service Representative liaising between customers and cross-functional teams for timely processing of RFQs. Building long-lasting customer relationships for an aircraft parts distributor.

Posted 4/11/2026full-timeCenterbrook • Connecticut • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $24 per hourWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Liaise between customers and cross-functional internal teams to ensure timely processing of customer RFQ’s
Follow up on outstanding quote activity, analyzing wins and losses for future business opportunities
Collaborate closely with various internal teams to ensure accuracy of quotes and address customer inquiries
Build and maintain strong, long-lasting customer relationships with a portfolio of assigned customers

Requirements

What you’ll need

High School Diploma
2-5 Years of Related Work Experience or 2 years College Job-Related Knowledge
B2B Customer Service Fundamentals
Proficient with ERP Software and Salesforce or Similar CRM Application
Advanced Data Entry

Benefits

Comp & perks

Employee Stock Ownership Plan
Medical, Dental, Vision
8 paid holidays
Dedication to work/life balance
Engaging and active work environment

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entryERP softwareSalesforceCRM application

Soft Skills

customer relationship managementcollaborationcommunicationanalytical skills

Certifications

High School Diploma